CEO apologizes for refusing to let woman use bathroom as diarrhea ran down her pants
It's not food safety, but it is poop -- and the potential for cross-contamination seems enormous.The Consumerist is reporting that Jo-Ann Fabrics is sending out apology emails to people who write them in about a customer who was refused access to the bathroom even as she suffered diarrhea right in front of the employees.
Darrell Webb, Chairman, President, and CEO, writes,
"We made a mistake. We re very sorry for any frustration and embarrassment that we caused our customer at the Logansport, Indiana, Jo-Ann Fabric and Craft Store on Friday, June 29.
"Many of our store restrooms are located in areas that are not readily accessible to customers and therefore our policy limits the access to the restrooms. However, we have immediately changed our policy to allow any customer to use our restrooms upon request.
"Again, we acknowledge our mistake in handling this matter and sincerely hope that our customers will be pleased by our change in policy."
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BarfBlog -
June 24, 2008 11:53 PM
With four daughters, I’ve changed a lot of diapers over the years. Almost all the diapers were cloth; at least for the first two children. Then, after too many green apple splatters seeping through, migrated to the seemingly more absorbent...
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