Restaurant Inspection

  • Posted: May 24th, 2012 - 3:42am by Doug Powell

    Restaurant violations are nothing new. The shocking bits of this story is that there are 100 sushi restaurants in the Tampa area alone; and that sushi is considered “healthy and nutritious.”

    The I-Team at ABC Action News reviewed the inspection reports of 100 sushi restaurants in the bay area over the last year and found serious critical violations that could make you or your family sick.

    That includes raw tuna at 61 degrees, raw shrimp and fish over cooked tempura, which is a cross contamination issue and restaurants that had to throw out food because they were at hazardous temperatures. We also look at one sushi restaurant that tops the list in critical violations.

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  • Posted: May 20th, 2012 - 6:15am by Doug Powell

    Evan and Jerry head out for a bite and get an unexpected surprise.

    Tagline sucks, but this advert which first appeared in April and found by Gonzalo last week, is a decent summary of all the toys out there to rate restaurants and their availability -- in cars.

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  • Posted: May 18th, 2012 - 7:17am by Doug Powell

    The last public musing about Ottawa’s Lunch Lady was April 1, 2012, when it was announced the provider of school meals would reopen after making over 50 kids sick with salmonella.

    It’s Canada; lowered expectations are normal.

    Back on April Fool’s day, Jonathan Morris, the owner of two Lunch Lady franchises, said the caterer has undergone new testing procedures at their kitchens and redistributed some of the staff duties. He said the kitchens have been thoroughly sterilized and much of the food has been thrown out.

    "This problem was rooted in an individual who made a mistake," said Morris, adding that the staff member has since been let go. He said the fired employee made a "mistake" in the preparation that led to the contamination of the food.

    There was never a full accounting of what the alleged mistake was. Were the kitchens using meat thermometers to ensure safe temperatures had been reached? What kind of meat storage and prep procedures were followed to minimize cross-contamination? What handwashing procedures were in place and was there any verification such procedures are followed? Basic questions that the Lunch Lady and franchisee Morris seem unwilling to answer.

    "My business will survive, but it's not about me, it's about those kids."

    Maybe. But I’d want a lot more information before my kids ate there.

    Local food folks at least appear to be awake; and yesterday, it was revealed Ottawa Public Health cited the same outfit for failing to store food at 4 C or below.

    Jonathan-I-will-survive Morris said, “It wasn’t a failed inspection. It concerned our walk-in fridge which was a little warm since we’re in and out of it all day.”

    Ottawa public health types said the Lunch Lady is now in compliance.”

    In all, the three Lunch Lady franchises in the city serve about 5,000 children at 55 locations including more than 15 schools throughout Ottawa.

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  • Posted: May 12th, 2012 - 5:42am by Doug Powell

    KTNV, Contact 13 in Las Vegas, reports in this week’s Dirty Dining segment that food improperly handled and issues with storage lead to the recent closure of Valerio's Tropical Bake Shop.

    Inspectors slapped the shop with 49 demerits, forcing it to close its doors. Anything more than 40 demerits means an automatic closure.

    Issues included food stored unprotected both outside and inside the restroom.

    Inspectors also found what they describe as a black mold-like growth in a kitchen sink.

    Other violations included chicken thawing improperly and several foods were at the wrong temperatures, including chicken salad, boiled eggs, carrots and egg rolls.

    Contact 13 was not allowed on the property, but manager Rex Jose tells us: "Things at the bakery have been very busy. But we have listened to what the Health District had to say and have made all the necessary changes."

    The Health District tells us Valerio's Tropical Bake Shop is back open, and operating with a 4 demerit A grade.
     

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  • Posted: May 5th, 2012 - 1:48am by Doug Powell

    The Nash County Health Department in North Carolina is investigating several reports of gastroenteritis that it says might be associated with Ribeye's Steakhouse off N.C. Highway 64 in Nashville.

    Health officials started receiving calls late Thursday about the food poisoning, which they say has symptoms similar to a stomach bug, including nausea, vomiting and diarrhea. One person who could be connected to this case has been hospitalized.

    Health officials said they do not know what type of organism caused the sickness, and test results could take days. They are still investigating to determine its origin.

    "We have to look at some other things to make sure it's not a red herring, so we are pursuing that in our investigation too, to make sure the link is true," said Amy Bellflower-Thomas of the Nash County Health Department.

    The owner of the restaurant said she was "devastated," and wasn't sure how people could have gotten sick after eating there. As a precaution, she said staff was disinfecting the entire restaurant. 

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  • Posted: May 2nd, 2012 - 1:56pm by Doug Powell

    Police in Jacksonville, Florida arrested two local health inspectors following allegations they coerced restaurant managers to bribe them, so they'd look the other way when they found critical violations.

    WTEV reports police are refusing to name those restaurants to Action News and say they won't be charged with any crime. "We are not releasing them because of the investigation," said Sheriff John Rutherford.

    The sheriff stood firm, refusing to say which 17 local restaurants had crucial violations, and paid off food inspectors to hide them. Violations included, roaches or unsanitary food condition. The restaurants could've faced fines or even be forced to shut down.

    Instead, the sheriff says the owners gave hundreds of dollars to Moses Davis and Steven Rivera to give them a clean report. Even more surprising, the sheriff says the restaurants aren't facing charges. "I think they were coerced through the process," said the sheriff.

    When we asked the state if these restaurants were re-inspected, they sent us a statement. "We are currently in the process of reassigning all of the establishments previously inspected by these individuals," said Dir. Of Communications Sandi Poreda.

    The whole thing has restaurant owners like Jerry Moran fired up. "To have to pay off a state official to stay out of the way of government, a lot of us are sick and tired," said Jerry Moran.

    But he's not surprised it happened with how hard it is to pass state food inspections these days. "It depends on who the inspector is and how you play your cards," said restaurant owner Jerry Moran. 

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  • Posted: April 26th, 2012 - 3:13pm by Doug Powell

    A Las Vegas local restaurant owner is angry with the Southern Nevada Health District. And he's speaking out after his restaurant was shut down.

    "You have no reason to go shut it down, Gabriel Adefris told KTNV. "And you think this list is basically nothing?" asks Darcy. "Nothing. For me nothing, yes," says Gabriel.

    He firmly believes his business has been treated unfairly. Gabriel owns the Cottage Cafe on Paradise Road, near Tropicana Avenue. During a recent visit, health inspectors shut down the Ethiopian restaurant with 49 demerits. Anything more than 40 means an automatic closure.

    Contact 13 went to the Cottage Cafe to ask about the long list of violations. Gabriel was more than willing to show us around and answer all of our questions.

    "What's the deal with the bar? It notes that they told you on December 8 and January 17 to get it permitted. But you failed to do that," says Darcy. "No. I did call them," says Gabriel.

    Gabriel claims he tried to make appointments to get his bar inspected. But after leaving multiple messages, he says they never returned his calls.

    "So there's no way I could force them to come down here, it's not my job," says Gabriel.

    I also asked Gabriel about an employee, inspectors say washed her hands without soap, multiple times.

    "That's not true. She washed it, she used soaps all the time here. Nobody use without soap water, there's no way," says Gabriel. "So you think the health inspector is lying?" asks Darcy. "Yes, they're lying. They lie. 100%, they're lying," says Gabriel.

    And he didn't stop there. He says health inspectors are too critical. Like citing his restaurant for a dirty can opener he claims was being used by an employee.

    "They shouldn't write it down. Small stuff like that you write it down. Once she's done she's got to go and wash it anyways. Right?" says Gabriel. "So she just hadn't gotten to that can opener yet," says Darcy. "Yes. They didn't even give her time," says Gabriel.

    But Cottage Cafe has made our Dirty Dining list before. In September of 2010, the restaurant was forced to close its doors with 58 demerits.

    Gabriel feels like he's being targeted

    "So you believe they're looking for violations and writing down stuff that doesn't exist just to bilk you for money?" asks Darcy. "That's what I think. Because my employees they know what to do. They know their job," says Gabriel.

    Gabriel wants customers to know his restaurant is clean and his food is safe.

    We spoke with the Health District, which says all restaurants must pass the same regulations. Every inspector's main priority is the public's health and safety and they stand by their report. They also tell us the Cottage Cafe is back open, and operating with a 7 demerit A grade.

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  • Posted: April 22nd, 2012 - 10:42am by Doug Powell

    A couple of Amy’s French professoring colleagues recently took up jobs in Adelaide, the state capital of South Australia,. They’re a real couple from Cardiff, Wales, who had until recently been professoring at colleges in New York City.

    Dining out may have a familiar feel as a crackdown on food outlets has been credited with a rise in the number of South Australian businesses caught breaching hygiene standards.

    The Sunday Mail reports authorities found almost 5,000 breaches of food safety laws last financial year – 1,000 more than in the previous 12 months.

    SA local councils issued 3637 warning notices - up from 2127 - prosecuted three businesses, closed seven premises, issued 126 fines and made 1149 improvement orders for breaches of the Food Act.

    Breaches discovered among bakeries, cafes, restaurants, supermarkets, delis and service stations included:

    • glass in a sandwich;
    • maggots in a bread roll;
    • flies, a moth, a grasshopper and mouse faeces found in various food items;
    • rats in a kitchen; and,
    • part of a medicinal capsule in a packet of chips.


    The names of the businesses breaching the act are not identified in the documents.

    SA Health's annual report shows that last financial year it investigated almost 200 cases of food borne poisoning, including one where three restaurant diners ended up in hospital after contracting norovirus due to unsafe food handling by a kitchen worker.

    Another investigation resulted in a restaurant shutting down its on-site hen house after eggs were suspected to have poisoned six diners in August 2010.

    Eastern Health Authority chief executive officer Michael Livori said the significant jump in food outlets caught breaching safety standards was due to many councils being "more proactive."

    "Not enough was done in the past but these latest figures show there is more due diligence," he said.

    But restaurant inspection remains random, based on the diligence of local councils. Playford Council in the northern suburbs was among the most proactive in enforcing food standards, with the number of written warnings and improvement notices issued jumping from 225 to 833 over the past two financial years, although of complaints from the public remained steady at about 65 a year.

    In contrast, documents show Mitcham Council issued no warnings, enforcement notices, or fines to food outlets despite confirming 21 public complaints of food standard breaches.

    What won’t be familiar for the French professor ex-pats is the lack of restaurant inspection disclosure in South Australia. Unlike New York City, which has been using a letter-grade system for over a year, the SA numbers compiled by the Sunday Mail were based on documents obtained through SA Health under freedom of information laws.

    (The mysteries of Intertubes in Australia mean Dubai Bobby picked this up before I did; thanks for the lede.).

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  • Posted: April 18th, 2012 - 8:27pm by Doug Powell

    Daughter Courtlynn loves her some Subway.

    She’ll be pleased to know there’s one at the end of our street, open for brekkie at 7 a.m., and usually occupied by several high school students when I take Sorenne to school at 7:50 a.m.

    And it’s the same kids, every day.

    It’s convenient and while I do most of the cooking, sometimes life gets in the way and Sorenne and I will pop in for a whole wheat sandwich on our way home. In New York City, Subway has the dubious title of franchise most often closed by health types.

    The New York Daily News analyzed Health Department data and found Subway stores were shut down a whopping 55 times in the last five years.

    Subway officials insist the majority of its 372 city restaurants live up to its “eat fresh” slogan.

    “Nearly 90% of the locations have an ‘A’ rating, and some 30 locations have not received their ratings yet,” said company spokesman Les Winograd. “Violations are not tolerated.”

    Despite the 55 Subway shutdowns, City Health Department spokeswoman Chanel Caraway was quick to note that “an individual restaurant’s inspection history does not reflect a chain’s performance.”

    Kennedy Fried Chicken franchises came in second with 31 closures, Dunkin’ Donuts had 23, Crown Fried Chicken was third with 22 and Golden Krust rounded out the infamous top five with 20.

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  • Posted: April 5th, 2012 - 9:01pm by Doug Powell

    How refreshing. A government type who doesn’t waffle because they’re worried about what industry might say, or what farmers might say, or all the uncertainties involved in managing risk.

    Prof Alan Reilly, chief executive of the Food Safety Authority of Ireland, said vigilance is always required in relation to food safety and standards must not be permitted to slip to such levels that consumer health is put at risk.

    “Food business operators must recognize that the legal onus is on them to be responsible and ensure that the food they serve is safe to eat. The FSAI has stressed again and again that a basic food safety management system is not difficult to implement, so it is disappointing that there continues to be food businesses who choose not to comply with this legal requirement. With the long weekend upon us, food businesses are going to be under more pressure than usual. … There’s no excuse for ignorance of the legal food safety and hygiene requirements.”

    The comments came as the exclusive Stephen’s Green Hibernian Club in Dublin was shut for four days last month by environmental officers.

    Six other food businesses were also rapped for breaches in food safety legislation last month, including:
    • Ocean Palace Chinese Restaurant, Main Street, Swinford, Mayo – closed since March 23.
    • Oriental Express takeaway, 140 Parnell Street, Dublin 1 – closed from March 21-26.
    • The kitchen area of the Lemon Cafe Bar, 42 St Stephens Street, Dublin 2 - closed on March 14-15.
    • Netpol grocery (sale and portioning of cooked meats, cheeses and all ready-to-eat foodstuffs), Unit 9, Tyrrelstown Avenue, Dublin 15 – closed on March 6-7.
    • Thai Orchid restaurant, 7 Westmoreland Street, Dublin 2 – closed from March 6-13.
    • The Superbites takeaway, New Street, Newmarket, Cork – closed from March 1-16.

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