Restaurant Inspection

  • Posted: July 29th, 2010 - 10:23pm by Doug Powell

    KNTV 13 Action News in Las Vegas continues its weekly dirty dining segment, this time focusing on Diamond China on Sahara near Valley View, which received 57 demerits in a recent inspection, and was closed by the Southern Nevada Health District.

    Pictures taken by the Health District show raw meat thawing next to scallops and mixing juices. Beef was also found thawing with fish. Raw duck was found hanging next to and touching what inspectors call a dirty shelf.
    Inspectors say a worker prepared chicken and never washed his hands before moving on to cut some fish. Dirty dishes filled the hand sink making it unusable.
    The report says, "Servers, cook prep, cook never washed hands at all during inspection."

    Diamond China reopened with an A rating after it was inspected again.

    Diamond China has been open for 13 years. This is third time it has been shut down since opening.

     

    Your rating: None (1 vote)
    Bookmark and Share
  • Posted: July 28th, 2010 - 12:46pm by Doug Powell

    A small deli in Long Island City, Queens, will go down in local history as being the first business to earn a Grade A from the city's health department, which implemented its new restaurant inspection grading system on Tuesday.

    Crain’s New York Business (photo from Crain's) reports the agency is holding a press conference Wednesday morning at Spark's Deli on 2831 Borden Ave., where health commissioner Dr. Thomas Farley will laud the small business's accomplishment.

    Co-owner Jose Araujo said,

    “We serve a lot of hard-working people, construction crews and mechanics. And now they'll know for sure that I provide good food. … We've done well in past inspections. There's always something to fix or be done better, but we've never failed an inspection.”

    On Tuesday an inspector visited his business, awarding him with a score of 10.

    According to the new letter grading system, in which restaurants receive either an A, B or C grade (or fail the inspection altogether), a score of 0 to 13 qualifies as an A.

    Other restaurants were inspected on Tuesday and earned A's, but Spark's was the first, according to health department officials.

    Your rating: None (2 votes)
    Bookmark and Share
  • Posted: July 28th, 2010 - 10:05am by Doug Powell

    Don Sapatkin of the Philadelphia Inquirer has been writing for at least a year about deficiencies in the antiquated Philly system and that even with improvements in inspections, most food establishments don't publicize even their most positive inspection reports, and no government in the Philadelphia region requires that they be tacked up for easy viewing like a menu.

    Last week, Sapatkin turned his investigative focus to Philadelphia’s hospital kitchens, and found they were far more likely than food establishments as a whole to be out of compliance with food-safety regulations, averaging six violations apiece in their most recent quarterly inspections by the city health department.

    The Hospital of the University of Pennsylvania, routinely named among the nation's best medical centers, was cited 14 times. The largely organic kitchen at Cancer Treatment Centers of America's Eastern Regional Medical Center in the Northeast had eight violations.

    And in New Jersey, Virtua Memorial Hospital in Mount Holly was rated "conditional satisfactory" after inspections in November and last month found several violations.

    "Many live German cockroaches observed on or at base of wall in dish-washing room, dead roaches observed under shelving in paper storage, next to ice machine, and behind refrigerator in vegetable prep area," a Burlington County health department inspector wrote June 28.

    All three hospitals said the violations had been quickly corrected.

    Food generally isn't considered when patients choose a hospital. Yet a review of inspection reports from around the region found scores of violations, as well as wide variations in what was cited from county to county. Some evidence suggests that the scrutiny is more rigorous in the city.

    Inspections are a far-from-perfect measure of risk: Inspectors found nothing amiss before or after an outbreak sickened 54 people and killed three patients at a Louisiana state hospital in May. And experts say most hospital kitchens go overboard with food safety, cooking so thoroughly to kill microbes that flavors may be lost.

    Sheri Morris, food program manager at the Pennsylvania Department of Agriculture, which regulates restaurants and stores but not hospitals, said,

    "Anybody who has a compromised immune system is going to be more susceptible to food-borne illness. And hospitals are full of people with compromised immune systems.”

    Since inspections are a snapshot of a constantly changing kitchen, they have limited ability to predict either safety or danger. "Just because you went in there and the place had no violations doesn't mean that 15 minutes later the place didn't go to pot," said Dennis J. Bauer, food-safety coordinator for the Bucks County Health Department.

    Your rating: None (2 votes)
    Bookmark and Share
  • Posted: July 28th, 2010 - 9:26am by Doug Powell

    larry_the_cable_guy_health_inspector(3).jpg

    The New York City health department unveiled a new Web site today to go along with the beginning of its A-B-C restaurant inspection disclosure system of more than 24,000 restaurants in the five boroughs.

    Daniel Kass, a deputy commissioner, told The New York Times,

    “There is no shortage of sources of information on restaurants, but there is no other central source to find information about restaurants’ hygiene practices. We hope that this Web site will help spread the food safety message.”

    The Web site displays restaurants’ current A, B or C letter grades and the specifics of their violations, and is designed to allow searches by restaurants’ first names or even first letters, by letter grades in specific ZIP codes, by boroughs and by dates of inspection. It also offers maps of restaurants’ locations, and Google street views of the restaurants’ exteriors.

    John La Duca, the department’s director of online editing said a widget on the home page will permit readers to type in restaurants’ names for their latest inspection results. This widget can be installed on other Web sites or home pages — for example, on the Zagat Survey’s online version, or on bloggers’ sites, or Facebook and other social media platforms — to permit quick access to the inspection ratings from places other than the department’s home page.

    Inspection results on the site were formerly updated weekly, Mr. Kass said. “Now, in most cases, it will be updated daily, when it is uploaded overnight from the inspectors’ hand-helds,” he said, referring to the portable computers in which inspectors enter restaurants’ cleanliness scores.

    Associated Press commemorated the beginning of the new letter grades by recycling old arguments – the same ones heard when Los Angeles started it’s a-B-C system in 1998 and Toronto started its red-yellow-green system in 2002.

    Robert Bookman, a lawyer for the New York State Restaurant Association, which vehemently opposes the letter grades, said,

    "Some will undoubtedly close if they get a B or a C."

    Others say they accept the new system and will strive for an A.

    David Chang, whose hotter-than-hot restaurants include Momofuku Noodle Bar and Momofuku Ko, said,

    "It is our goal always to get an A," said. "If we don't get an A, we fail."

    Chang said he has sent his sous chefs to city Health Department workshops to get up to speed on the new system.

    That’s a much better approach. The best restaurants will not only embrace the letter grades and provide critiques to improve the system, they will brag and promote their A grades. It’s a form of marketing food safety, which helps enhance the overall culture of food safety.

    Madelyn Alfano, who owns nine Maria's Italian Kitchen restaurants, said Los Angeles restaurateurs still are not fond of the system, adding,

    "If you don't have hand towels in your restroom that's points off. We don't like it but we've learned to live with it."

    That’s because paper towels should always be available. And what about a sticker on the dispenser that says,

    “No towels? Please tell a server immediately. Yours in hand cleanliness, the owners.”

    I just made that up.

    Larry Michael, head of food protection for North Carolina's Department of Environment and Natural Resources, said letter grade systems also are in effect in North and South Carolina, and the system works well, adding,

    "Consumers really pay attention to the rating cards. The A, B, C system is familiar and it's easy to interpret."

    For those still wondering, here’s a review paper discussing the pros and cons of disclosure systems.

    Filion, K. and Powell, D.A. 2009. The use of restaurant inspection disclosure systems as a means of communicating food safety information. Journal of Foodservice 20: 287-297.

    Abstract

    The World Health Organization estimates that up to 30% of individuals in developed countries become ill from food or water each year. Up to 70% of these illnesses are estimated to be linked to food prepared at foodservice establishments. Consumer confidence in the safety of food prepared in restaurants is fragile, varying significantly from year to year, with many consumers attributing foodborne illness to foodservice. One of the key drivers of restaurant choice is consumer perception of the hygiene of a restaurant. Restaurant hygiene information is something consumers desire, and when available, may use to make dining decisions.

     

    Your rating: None (3 votes)
    Bookmark and Share
  • Posted: July 27th, 2010 - 5:24pm by Doug Powell

    A west London restaurant owner was criticized for an "appalling catalogue of offences" after health inspectors saw a mouse jumping from a bowl of sweet and sour sauce in the kitchen.

    Press Association reports that inspectors visiting the Kam Tong, Hung Tao and Kiasu restaurants in Queensway, Bayswater, found mouse droppings all over the kitchens and cockroach eggs in the dim sum and baskets of prawn crackers.

    One rodent was photographed scampering along a kitchen drainpipe in the Kam Tong restaurant after jumping from a bowl of sweet and sour sauce which was about to be served to customers.

    Owner Ronald Lim, of Barnet, north London, admitted 17 counts of breaching food hygiene regulations at Southwark Crown Court.

    Judge Geoffrey Rivlin QC ordered him to pay fines totaling £30,000, plus £18,131 costs, and handed him an eight-month jail term suspended for two years.

    Your rating: None (3 votes)
    Bookmark and Share
  • Posted: July 27th, 2010 - 8:13am by Doug Powell

    To coach little girls playing ice hockey in Canada requires 16 hours of training. To coach kids on a travel team requires an additional 24 hours of training. 


    So it seems reasonable to have some minimal training for those who prepare food for public consumption.

    Some U.S., Canadian and Australian states or municipalities require at least one person at a restaurant or food outlet to have some food safety training, even if that person is at home in bed. Others require training for everyone who touches food; others require nothing.

    So the Abu Dhabi Food Control Authority (ADFCA) is way ahead when it announced that all employees who handle food must be trained in hygiene by the end of 2012.

    The food safety watchdog was straightforward yesterday when it said outdated attitudes to food safety are to blame for food workers failing hygiene tests.

    The National reported that so far 40 per cent of workers, about 17,000, have been trained, and 60 per cent of those have failed the exams. Eleven per cent of all the emirate’s food workers have passed.

    Earlier, the authority partially blamed language barriers for the problem, but yesterday it said the absence of a culture of hygiene and food safety in restaurants and food outlets was also a major cause.

    Mohammed al Reyaysa, the authority’s spokesman, said,

    “Unfortunately a lot of people think going into the kitchen and dealing with food does not need any science and anyone can do it. This is an old way of thinking and it is changing after the requirements and regulations being implemented.”

    Mr al Reyaysa’s comments came after the release of a wide-ranging annual report, which detailed the agency’s programmes, draft laws, financial status and the total number of inspections and food establishment closures last year.

    The high failure rate on hygiene exams raises questions as to why ADFCA’s spending of almost Dh1 billion in 2009 has not led to better results. Passing the tests is currently not a requirement, but Mr al Reyaysa indicated that it may eventually be obligatory for food workers in the emirate, posing a potentially protracted problem for employers.

    It’s excellent Abu Dhabi is getting serious about requirements and puts them way ahead of many North American jurisdictions. Unfortunately, what constitutes a certified food safety course is often crap. So figure out what the barriers are to effective training and figure out what works and what doesn’t – what kind of training actually translates into food service staff practicing safe food preparation.

    The best restaurants will not wait for a government edict and will go ahead and improve their training and compliance -- today.

     

    Your rating: None (2 votes)
    Bookmark and Share
  • Posted: July 26th, 2010 - 9:35pm by Doug Powell

    AOL Travel reported on how those airplane flights that still serve food actually go about preparing the food (especially after the lousy inspection reviews compiled by USA Today).

    AOL decided to track a single airline meal, from the time it is planned and placed on an airline's menu to the moment it arrives at the passenger's seat.

    Or, given the bad press for Gate Gourmet and their bad food safety inspections, the story was a standard PR placement. But some elements of interest:

    6 p.m. The passenger confirms her seat assignment – 31A – for tomorrow's flight from Chicago to London. She doesn't know it, but her meal choice is getting ready for takeoff, too.

    She's going to select grilled chicken breast with orange sesame ginger sauce, served with jasmine white rice and a side of broccoli and carrots. It's taken a year of development for this dish to make it to the United menu, with three teams of 35 people considering menu items, procuring ingredients, testing and tasting food, and monitoring the quality of the product to the passenger.

    Dishes for United's Flight 958, which departs in 18 hours, are getting washed at Gate Gourmet catering, right on O'Hare property. In a green effort to conserve resources and reduce waste, United doesn't have a lot of disposable products, according to Stuart Benzal, United's managing director of onboard global product. Instead, bowls, plates, cups and other utensils are hauled off the aircraft after each flight and sent to one of the 52 kitchens that United uses around the world.

    Most kitchens operate 24 hours. "After 10 at night, it goes into equipment processing (mode)" says Benzal, which means cleaning hundreds of plates, bowls, cups, saucers, trays and utensils for the next day.

    2 a.m. Alison Hough, director of product planning, planned and ordered chicken for this meal months ago. She knows, based on customer preferences and numbers, how many chickens to order and send to the caterers. Her team ensures that there is fresh, quality product for all the major components of the meal, while smaller detail items like seasonings are covered by the catering kitchen.

    5:30 a.m. Chef Danielle Nahal and her team of eight to 12 cooks and food handlers, arrive at Gate Gourmet to begin the day's preparations. The kitchen will be making lots of meals today for flights to London, Asia, Amsterdam and Paris, so the prep work covers 250-300 servings of each entrée. Though the kitchen is very large, it is also very busy and crowded. Nearly 300 people work on a shift, and the kitchen runs 24 hours a day, seven days a week.

    It's very cold in the kitchens to ensure food safety and food integrity. "You can't just walk into a kitchen," Benzal says. "You fill out a health form, go to a wash station and wash your hands, use disinfectant, wear a lab coat; your hair and head are covered. There's even a face mask," he says. "You look more like a surgeon than someone preparing to chop salads." This chilled environment is maintained throughout the production.

    6.00 a.m. Twelve hours before flight time, United delivers the final counts and order for meals, including the chicken with orange sesame glaze. Gate Gourmet accepts the order and begins processing to the count specifications. "We're producing in very large batches," says Chef Nahal. "Sauces are made by the gallon. Vegetables are done by the pound – about 500 pounds [for one day's meal preparation]."

    Executive Chef Gerry Gulli started testing the flavors and sauces for his mandarin chicken nearly a year ago. Since United likes to change out the menus every three months, and needs to have at least two economy meal choices per flight, Chef Gulli is a busy guy. The chefs must also adjust recipes for the diminished taste buds people experience while in flight. "We compensate for that with cooking techniques, using bold flavors and marinades," says Chef Nahal.

    9:00 a.m. The grilled chicken breast with orange sesame ginger glaze is being prepared according to recipe instructions. Color photos guide the preparers, so they know exactly how the plate should appear before it arrives at seat 31A.

    11.00 a.m. The plated meal for the passenger in 31A, along with nearly 250 other entrées, gets loaded onto trays. Trays are inserted into trolleys, where they sit in a blast chiller until called for delivery to the aircraft.

    2:30 p.m. The truck for Flight 958 delivers the meals for the flight, including the chicken with orange sesame glaze destined for seat 31A today. Each high-loader truck takes a trolley of trays, and the driver puts them onto the aircraft. The meals fit into a refrigerated compartment. It will take the driver about 30 minutes to get to the aircraft, then another 45 minutes to an hour to load the meals onto the plane.

    6:00 p.m. Flight 958 takes off, bound for London. Flight attendants take economy class meal orders from the three selections: mandarin chicken, a pasta dish, and a beef meal. The passenger in seat 31A chooses the chicken with orange sesame sauce.

    7:00 p.m. Flight attendants are busy heating the fully cooked but cold meals in a convection oven. The convection oven circulates the hot air and ensures meals are heated evenly and at the same temperature. It takes about 20 minutes to bring them to dining temperature, and then they are loaded onto carts to head down the aisle.

    8:00 p.m. The orange chicken with sesame ginger glaze arrives at seat 31A, hot, colorful, and prepared to Chef Gulli's specifications.

    Your rating: None (2 votes)
    Bookmark and Share
  • Posted: July 26th, 2010 - 5:04am by Doug Powell

    Trendy trailers and mobile food vendors are now facing tougher regulations in Austin, Texas.

    KVUE News reports that late Thursday afternoon, Health and Human Services subcommittee members approved new regulations to regulate an industry that has doubled in popularity during the past four years.

    Council member Laura Morrison, who serves on the Health and Human Services subcommittee, was quoted as saying,

    “The bottom line is if you have people serving food on a shift for eight hours a day, it’s important to make sure there are accommodations for them to have safe hygiene and wash their hands. Public health is what we are all about when we look at this. We want to make sure there is enough controls in place to make sure we aren’t subjecting the public to foodborne issues.”

    Some mobile food vendors choose to rent commercial kitchen space to prepare food. Under the new regulations, the formal agreements must be certified by a notary to ensure food safety.

    The City of Austin is forecasting more than 1,600 mobile food vendors in 2011.

     

    Your rating: None (2 votes)
    Bookmark and Share
  • Posted: July 21st, 2010 - 1:13pm by Doug Powell

    The TV chef who Gordon Ramsey once called a Teletubby, Antony Worrall Thompson, blames bureaucrats for the one-star-out-of-five for hygiene at his Oxfordshire gastro pub.

    Worrall Thompson said failing to fill out "bits of paper" led to the low score at The Greyhound, in Henley-on-Thames.

    Worrall Thompson admitted food had been found beneath his fridge and oven during the inspection, but that people would need to be on their "hands and knees with a torch" to find it, adding,

    "All [the public] want to know is if they're going to be poisoned. The public don't care if the paperwork isn't done. It's treating everyone as if they haven't got a brain. It's got absurd, the amount of paperwork you have to do. There's this inbuilt hatred between Environmental Health Officers and chefs. We should be working together."

    Council cabinet member for health, Dorothy Brown, said,

    "Mr Worrall Thompson is mistaken that our Scores on the Doors scheme is overly bureaucratic and driven by paperwork, when it is in fact driven by the need to improve food hygiene standards.”

    Worrall Thompson has shown up in barfblog.com before. He was a signatory to a open letter calling on the British public to ask where their food comes from (from under the fridge?), he published a recipe in Healthy & Organic Living that included a toxic plant as an ingredient, and has run afoul of public health types for using paving stones as a kitchen counter at a public BBQ.

    Your rating: None (3 votes)
    Bookmark and Share
  • Posted: July 21st, 2010 - 12:25pm by Doug Powell

    island.style_.bbq_.vegas_.jpg

    Thanks to a barfblog.com reader who submitted this news clip from Las Vegas KTNV

    Island Style BBQ on Durango near Flamingo has a sign hanging on their wall with an A rating by the Southern Nevada Health District, but before they had the allstar grade, they earned an F.

    They received 49 demerits when the health district came in, shutting them down. The inspection report noted no soap or paper towels near the sinks, shellfish stored unmarked in a plastic bag and dried-up, crusted food debris caking the slicer.

    The report also noted a major cockroach infestation. Inspectors say they moved a box and cockroaches went in all directions.

    A word that kept popping up in the report was dirty. There were dirty cloths on cutting boards, floors and walls were dirty and all food equipment was dirty. Utensils, food containers, pans and racks were all noted as dirty.

    The restaurant had been reinspected and reopened after that negative report. Contact 13 went to the restaurant looking for some answers. They weren't open during normal business hours.

    An employee unlocked the door and told us the owner wasn't there either. Contact 13 tried giving her a call. She didn't answer and didn't accept voicemails. The owner says as of the end of the month, the open sign will remain off as Island Style BBQ is closing its doors, for good.

    This isn't the first time Island BBQ has been shutdown by the health district. They've been closed twice before for too many demerits, once last year and once in 2008. Both times they were reinspected and received an A grade.

    Your rating: None (3 votes)
    Bookmark and Share