Dirty Dining

  • Posted: August 11th, 2009 - 5:30pm by Katie Filion

    The Age in Australia posted some crack-up, some gross, reader responses to last week’s "Tables of horror” story, found below. My favourite is Spoon discrimination.

    Cockroaches ‘no surprise’
    I had a terrible experience at a Fitzroy restaurant. The meal itself was very enjoyable, until we noticed baby cockroaches crawling all over the table, our plate and our food… When I finally did bring it to the attention [of the wait staff] , the waiter initially responded well by apologising and not charging us for the food.
    Then he did something that simply made our blood boil: he starting defending it, first by saying that customers should not, under any circumstances, get upset at restaurants! He said we did not understand the food business and his restaurant career was littered with such stories. The building was old, he explained, and therefore cockroaches should be no surprise… The waiter’s arrogance was even more upsetting than the cockroaches.
    -Steven Yatomi-Clarke, West Preston

    Maggots removed
    Four years ago my wife and I went to a well-known vegetarian restaurant and in one of the dishes the dates contained maggots. We discreetly told the waiter, so as not to cause a scene. The dish was removed, but what came back didn’t appear to be a new dish, just the old one with the dates removed. We were given a free mint tea or a free dessert, but no particularly sincere apology from the wait staff for this rather obvious breach of health standards. We have never been back.
    -David Sheehan, Oak Park

    Too tough for what?
    We ordered a lamb curry at a well-known Indian restaurant and the lamb was too tough to eat (this occasionally happens even in good Indian restaurants). On complaining to the waiter, the chef came out to our table, stuck his hand into the bowl, grabbed a piece of lamb, tore it in two with his bare hands and said: "There, it’s not too tough!" We weren’t convinced.
    -Michael Rowell, Ararat

    Great, but for the worm
    WE WENT to a place in Brighton that was recommended. We ordered fresh oysters. We had a few. A friend held one of the oysters, when a pinkish red worm crawled out of the flesh of the oyster, climbed up the shell. She screamed…
    -Caroline Arman, East St Kilda

    Spoon discrimination
    NOT really a tale of horror, but bizarre standards . . . I was recently having a regular lunch at a city restaurant, and on ordering dessert was surprised when the waitress placed a soup spoon in front of me. When I queried it, her reply was, "We don’t discriminate between spoons here, they are all the same to us." There was then a pause, and she rather grudgingly asked me if I wanted her to change it to a dessert spoon — to which I said yes. I was made to feel it was unreasonable to use a dessert spoon! Have the rules of dining changed?
    -Claire Mitchell, Northcote

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  • Posted: March 17th, 2009 - 9:39am by Katie Filion

    Shangri La restaurant in Phoenix, AZ has failed its most recent inspection, and it’s no wonder why, reports Phoenix New Times.

    Raw sprouts were too warm. There was no hand soap in the employee restroom. Opened cans of food were stored too long. Boxes of raw duck were in the wrong place, as was a bag of carrots. There were soiled sponges at the hand sink, cooked chicken without a date, and the sink on the cook line was starting to back up.

    Directly from the inspection report,

    "ICE MACHINE SOILED WITH BLACK & BROWN BUILD UP (INSIDE FRONT PANEL & UNDER PANEL WHERE CHUTE IS). ... LARGE CUTTING BOARDS PITTED, SCORED & STAINED."

    But that's not Shangri La's worst transgression…this inspection report underscores the importance of proper storage:

    "TWO BOXES OF RAW CHICKEN BEING STORED AND DRIPPING OVER TWO BOXES OF LETTUCE...."


    Inspection reports are available online in Phoenix, and the report for Shangri La can be found here.
     

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  • Posted: February 27th, 2009 - 1:24pm by Katie Filion

    Chester’s Chicken & Pizza in Blackburn was fined £27,000 after a March 2008 inspection found disgusting conditions in the takeaway’s kitchen. According to the Lanchester Telegraph,

    On Wednesday Blackburn magistrates court was told the inspection last March found:
    * Two dead cockroaches stuck to the door seal of the fridge, and more scuttling around the floor;
    * Lettuce stored under raw meat, posing a “very high” risk of food poisoning;
    * Staff did not have food hygiene training and had no facilities to wash their hands;
    * Food was stored in unsuitable containers;
    * There was no food safety management plan in place.


    Executive member for regeneration and environment, Coun Alan Cottam, said of the establishment,

     “This takeaway was a serious illness waiting to happen and magistrates have reflected that in this very stiff penalty.”

    A quick glance at Scores on Doors, a website in the UK to disclose inspection results to the public, indicates that Chester’s Chicken & Pizza received two poor inspections in Oct. 2006 and March 2008. The image, right, is a snapshot of the posting for Chester’s Chicken & Pizza, and indicates the establishment had poor hygiene, safety and structural compliance, with little confidence in management. Furthermore, the establishment received zero out of five possible “hygiene stars”, giving this establishment one of the poorest possible hygiene standards.
     

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