Name And Shame

  • Posted: December 8th, 2011 - 5:46am by Doug Powell

     A day after raw egg in mayonnaise served at a Canberra restaurant was fingered as the source of a salmonella outbreak, the Australian Capital Territory has introduced a name and shame bill to publicly disclose bad restaurant operations.

    It’s not conspiracy, it’s coincidence.

    The Food Amendment Bill 2011 proposes an amendment also requires businesses in the Australian Capital Territory (ACT) to display their current registration certificates to have suitably trained food safety supervisors at premises. Additionally, closure notices will have to be displayed at the entrance of a food business served with a prohibition order.

    Chief Minister and Minister for Health, Katy Gallagher said today that the ACT Health Directorate has seen an increase in the number of businesses failing to comply with the required food standards over the past year.

    “Together these amendments should enhance food safety, increase food regulation transparency and assist in reducing the social and economic costs of food borne illnesses.”

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  • Posted: September 5th, 2011 - 10:16pm by Doug Powell

     Melbourne's CBD (central business district) has the most restaurants in the state breaching food safety laws, according to a register of convictions that names and shames Victorian eateries.

    Thirty-six individuals and businesses representing 24 restaurants have been named on the register since the Brumby government set it up on July 1 last year.

    Eleven of the convictions on the register are against restaurants within Melbourne's CBD.

    Asian restaurants and grocery stores appear to be the worst offenders, making up almost half of all convictions.
 But the list also contain bakeries, a cafe attached to a car wash and a venue operating at the popular Queen Victoria Market.

    The offences include:
- failing to remove pests living in the premises;
- smoking near food preparation areas;
- not storing potentially hazardous food correctly;
- not providing soap and warm water for food handlers;
- having no means of drying hands to reduce the risk of contamination; and
- having kitchens with an accumulation of garbage, food waste, dirt or grease.

    The worst offenders include Noodle Kingdom, whose owners were ordered to fork out $70,000 for various breaches.

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  • Posted: August 21st, 2011 - 11:19pm by Doug Powell

    Two months after a senior health official told the Canberra Times that Canberrans must not be told which of the city's restaurants were deemed too unhygienic to serve food, because naming them would undermine the rule of law, Canberra wants to introduce a name-and-shame program for restaurant inspection disclosure.

    Like Washington, D.C., the Australian Capital Territory is a unique government structure all its own. Although located within the Australian state of New South
    Wales, which includes Sydney, ACT and the federal capital of Canberra can apparently make its own rules – at least regarding restaurant inspection disclosure.

    ACT Chief Minister Katy Gallagher told ABC News recommendations include forcing restaurants to display official shame notices in their windows.

    "We've had a couple of examples where businesses have been required to close and a sign may go up saying business closed due to holiday or something like that. So we are trying to look at how we manage that. That is, if you are closed because of a food safety reason that you have to display that clearly so people can see the reason behind the closure."

    Ms Gallagher says they are also considering a 'scores on doors' system, which she says works well overseas in Singapore and Canada.

    "Restaurants get rated against an 'A to E' based on their food handling techniques and inspections that are done. Obviously everyone would aspire to having an 'A'.

    Can’t speak for Singapore, but that’s not quite how it works in Canada, where a mixture of colors, grades and websites are used in various counties.

    Regardless, Ms Gallagher said – without talking to industry – that she expects the industry will welcome the ideas.

    "It is about rewarding those that do the right thing. It is about identifying the poor performers, it's not actually doing anything against those who are doing the right thing.”

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  • Posted: May 15th, 2010 - 9:37pm by Doug Powell

    The Australians popularized the ‘name and shame’ approach to restaurant inspection disclosure (the Brits use ‘scores on doors,’ those in Toronto use pretty colors and Danes use smiley faces).

    Mohammed al Reyaysa, the Abu Dhabi Food Control Authority’s spokesman, told The National today that restaurant operators promised to improve hygiene standards after the emirate’s food safety watchdog named 17 outlets that were temporarily closed because of violations, adding,

    “When all efforts fail, we are left with no other option but to order the closure of the outlet that functions in utter disregard for public health and the law of the land. The health and safety of the consumer is the red line that should not be crossed in any circumstance.”

    Of the 17 establishments that were closed this year, 15 were in Abu Dhabi city and two were in Al Gharbia.

    They were allowed to reopen after the Food Control Authority was confident the violations had been corrected.

    Mr al Reyaysa further noted the restaurants closed were “fraught with potential danger to the health of the consumers”, such as kitchens infested with insects, improper drainage systems and waste disposal, and mixing meat and fruits.

    He also criticized restaurants that complain inspections are too rigorous.

    “We have clear requirements and regulations that are based on global best practices. We are not less, and our consumers are not less, than those in Europe and America. We do not sacrifice the health of the consumer so establishments can make more money or avoid having their names mentioned in the media.”

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  • Posted: December 21st, 2009 - 1:38am by Katie Filion

    This Christmas will be my first away from snowy Canada and the family. Although I’ll miss the Filion family funtivities, I will not miss the cold. Rather I’m quite looking forward to seeing kangaroos for the first time, and attempting to surf in sunny Sydney.

    While I generously apply the SPF, New South Wales (NSW) eateries will be preparing for new food safety requirements in the coming year. The Sydney Morning Herald reports that 10% of NSW eateries failed to meet inspection standards in 2009, and as a result a mandatory food safety supervisor will be required starting next year.

    The State Government will today release its first food safety report card, detailing the amount of inspections, fines and prosecutions handed down over the year.

    Primary Industries Minister Steve Whan said,

    ''The report shows 10 per cent of food businesses did not comply with the standards and required ongoing intervention.”

    The minister said the Government had amended the Food Act and a mandatory food handler training program would come into effect to ensure every food business had a designated food safety supervisor.

    NSW lists inspection results online where premises are Name and Shamed.
     

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  • Posted: April 2nd, 2009 - 12:24pm by Katie Filion

    A news station in Austin, TX has used the name-and-shame approach to expose restaurants in the area that failed health inspections in 2008. KVUE.com reports that 96 of the 6,000 restaurants inspected in the county failed health inspections in the past year. Highlights from the article below, with my favorite, Mr. Natural on Cesar Chavez, first.

    [T]he restaurant that had the worst score in the Austin-Travis County area for 2008. It's a place that is supposed to be good for us… it's 100 percent vegetarian. Critical violations include grain beetles in the bulk flour bin and an accumulation of food particles or mold on numerous surfaces including the ice machine, the waffle iron, and the interior of the bakery freezer. Since that failing score Mr. Natural has passed with scores of 76 and 72…

    China Buffet got a score of 55… inspectors found an unknown liquid dripping in a container plus filth on the walls, doors, fans, floors and sides of equipment. It cleaned things up and scored 90, 84, and 83 on follow up inspections...

    Cancun Mexican Restaurant [received a score of] 50. The inspector watched a cook handle raw beef then fail to properly wash his hands or wear gloves before handling ready to eat tortillas. Employee prescriptions were found next to the toaster. It was checked three more times last year scoring a 71, an 82, and 79 on follow-up inspections.


    In Austin restaurant inspection results are available on the City of Austin website. Consumers can search an establishment, like Mr. Natural, and view the most recent inspection score. Establishments are scored on a 100-point system, with points being deduced for violations. Less than 70 requires re-inspection.

     

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  • Posted: August 6th, 2008 - 2:37pm by Doug Powell

    The name and shame of restaurant inspection disclosure results seems to be working in Sydney and still sucking in Melbourne.

    Bills, the trendy Darlinghurst eatery that helped make ricotta hotcakes an inner-city breakfast staple, has become the first upmarket Sydney establishment named on the State Government's list of restaurants fined for breaching food safety laws (right, actor Hugh Jackman and family headed to breakfast at Bills).

    The Liverpool Street restaurant, one of three Sydney eateries owned by the celebrity chef Bill Granger, has been fined $660 for failing to comply with the food safety code.

    Just two days after the NSW Food Authority began publishing a register on its website of restaurants caught breaching food laws, a City of Sydney inspector fined Bills for failing to have a thermometer in its refrigerator.


    Last night, Bills said in a statement it was "shocked at this isolated incident and we took care of it immediately. … We do everything we can to do the right thing by our customers and to empower our workers to also do the right thing."


    Try harder. And pay attention to the basics.
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