Panera

  • Posted: July 25th, 2009 - 4:24pm by Doug Powell

    This is a food safety story with no dead bodies, no sick people, and a company responding appropriately to questions raised by inspectors.

    Mike Hughlett writes in tomorrow’s Chicago Tribune today that,

    When food-safety inspectors called on Panera Bread Co.'s Chicago dough plant earlier this year, they found a host of manufacturing deficiencies.

    For instance, a worker was spotted welding near a batch of bread dough -- a contamination risk -- while some dough was observed in dirty containers.

    Panera's records also indicated that in just over a year, the Chicago plant, which makes bread dough for 124 outlets in four states, fielded 10 complaints from consumers who had found foreign objects, mostly metal, in their food, including a washer discovered in a whole-grain bagel. …

    The lesson is: Deviations from good manufacturing practices, which are at issue at Panera's plant, often are at the heart of food-safety fiascoes. Companies either learn from the errors, as Panera said it did, or the risk increases that the next incident will be more serious.


    Doug Powell, a food safety expert at Kansas State University, said,

    "It's multiple little failures that add up; these are warning signs.”


    Martin Cole, who heads the Illinois Institute of Technology's National Center for Food Safety and Technology agreed, adding,

    such failures are "fairly common, I'm afraid."
     

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  • Posted: March 27th, 2009 - 11:07pm by Doug Powell

    Amy, Sorenne and I (right, not exactly as shown) started out this morning on our Spring Food Safety Speaking Tour – Bite Me ’09.

    First stop is North Carolina State in Raleigh, but it’s 1,200 miles from an apparently snow-covered Manhattan (Kansas) and, with a three-month-old in tow, the stops are frequent.

    One of those stops was at a Panera Bread in Columbia, Missouri. The restaurant rated an A according to the sign in the window (below, left) but when I went to the bathroom, the toilet handle was broken and wouldn’t flush. And I really should have flushed.

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