Restaurant

  • Posted: May 24th, 2012 - 3:42am by Doug Powell

    Restaurant violations are nothing new. The shocking bits of this story is that there are 100 sushi restaurants in the Tampa area alone; and that sushi is considered “healthy and nutritious.”

    The I-Team at ABC Action News reviewed the inspection reports of 100 sushi restaurants in the bay area over the last year and found serious critical violations that could make you or your family sick.

    That includes raw tuna at 61 degrees, raw shrimp and fish over cooked tempura, which is a cross contamination issue and restaurants that had to throw out food because they were at hazardous temperatures. We also look at one sushi restaurant that tops the list in critical violations.

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  • Posted: March 23rd, 2012 - 5:55am by Doug Powell

    On a cloudy afternoon in September, Chicago health inspector Charity Okoro arrived at Taste of Peru and began pointing out problems.

    "She comes into the restaurant really mad, really screaming," recounted co-owner Cesar Izquierdo, according to city documents. He said she accused the restaurant of a handful of violations including cross-contamination for leaving an open can of beer, used for cooking, next to an uncut avocado.

    Okoro issued a ticket for about $500 worth of fines but, Izquierdo said, she changed her tone when she learned that he suffers from back problems.

    "Right away she stopped screaming, she stopped everything, you know, she stopped the inspection," he told city officials. He said she assured him she could "fix you up."

    The very next day Okoro was back. But this time as a vitamin saleswoman.

    Izquierdo bought $391 worth of Nutrilite vitamins, according to records. "I was a little intimidated," Izquierdo recalled. "This was the inspector selling them."

    Izquierdo and his wife, Julie, said that after the sale was complete the inspector told them the date of their upcoming reinspection and assured them that everything would be fine. When Okoro arrived on the promised date, she didn't come into the kitchen but issued them a passing grade nonetheless, said Julie Izquierdo.

    The Tribune found three other Rogers Park restaurants where owners say Okoro peddled her vitamins. Yet neither the Izquierdos nor any of those owners complained to the city's Department of Public Health.

    Finally, in November, after much deliberation and loss of sleep, Julie Izquierdo decided to report the incident — along with supporting documents — to an administrative law judge when she went to contest the fines. The administrative judge reversed the fines against Taste of Peru, and a city investigation then led to Okoro's resignation.

    The Chicago Tribune reports it's a sequence of events that lays plain the difficult relationship between the city's restaurants and its regulators. The city says it welcomes complaints from restaurant owners, whom a Health Department spokeswoman called "our eyes and ears."

    But in the course of its investigation, the city did not reach out to any of the restaurants where Okoro tried to sell her vitamins. Meanwhile, some restaurant owners said they assume any concerns they express to the city are likely to fall on deaf ears or, worse, be used against them.

    "There is (an assumption) in food business that they will suffer terrible consequences if they step forward," said Logan Square Kitchen owner Zina Murray, who launched a petition last summer to change Health Department policies but said few restaurants would sign it for fear of angering the city.

    Inspectors, in particular, hold great power in the restaurant world because a bad report or temporary shutdown can cost owners thousands of dollars and jeopardize business.

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  • Posted: March 19th, 2012 - 12:48am by Doug Powell

    It’s not just the greater Atlanta-area where wannabies are trying to trade on the rock-star status of public health inspectors.

    In India, the Oshiwara police have arrested two men for allegedly posing as Food and Drug Administration (FDA) officials and trying to extort Rs 50,000 from a bakery in the area.

    Police officers said the incident took place on Friday afternoon when four men entered the bakery shop on SV Road in Jogeshwari West and complained about the quality of food. They told the owner of the bakery that they were officers from FDA and had been getting complaints from its customers about the inferior quality of products.

    They demanded Rs 50,000 from him to shut the case and not seize his shop and goods in it. Sensing foul play, the owner asked them to show him their identification cards.

    The men presented their ID cards, but the owner found them suspicious. He immediately alerted the police patrolling the area. On the arrival of the police, two of the fake FDA officers managed to flee, while the other two were nabbed and arrested.

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  • Posted: March 10th, 2012 - 11:11pm by Doug Powell

    Basketball player and armchair health inspector DeMarcus Cousins of the Sacramento Kings managed to score 15 points, five assists, three steals and two blocks in Friday’s victory over the Dallas Mavericks.

    Cowbell Kingdom reports Cousins became ill early Wednesday and missed Kings’ shootaround as a result. He was a last minute lineup scratch before the Kings won 99-98 over the New Orleans Hornets on Wednesday.

    “I don’t want to call out the restaurant,” responded Cousins when asked what caused the ordeal. “I don’t want them to lose business. But I had some food that morning and my stomach was hurting and I was throwing up.”

    Some food that morning ain’t real specific. Did Mr. Basketball star provide a stool sample to the local health unit so they could possibly match with other instances of foodborne illness? And if there’s evidence food at a restaurant caused illness, don’t you have a responsibility to go public to help prevent others from getting ill?

    Basketball is almost as boring as baseball and cricket – combined.

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  • Posted: March 7th, 2012 - 2:52am by Doug Powell

    Twin Trees Too, a popular Syracuse, New York restaurant, will be undergoing a serious cleaning over the next 18 hours, as the number of customers with norovirus is now up to 70.

    The health department says there’s no evidence the bug is still being spread, but as a precaution, the restaurant is voluntarily closing for the first half of the day on Wednesday so Serve-Pro can come in and do a thorough cleaning.

    The Onondaga County Health Department suspects the norovirus – or stomach bug – was spread in the restaurant sometime around the last weekend of February and was likely caused by sick employees preparing food.

    While the restaurant is well known for its pies, it may have been some other foods that were contaminated.

    "The investigation is still pending, but we do think that it’s more likely to be related to a salad or antipasto than to the pizza at this time,” said Onondaga County Health Commissioner, Dr. Cynthia Morrow.

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  • Posted: February 28th, 2012 - 2:14pm by Doug Powell

    We miss our dogs.

    The cocker spaniel is chasing down rabbits in Nebraska, and the Heinz-57 shorthair Aussie shepherd in herding cattle in Kansas.

    So, not as much interest in the doggie dining stories.

    But if we move to Los Angeles, the dogs would be welcome at many restaurants under a new policy announced Monday.

    Effective immediately, eateries with outdoor dining areas have the option to invite dog owners to chow down with their pets, county officials said.

    Though it will be up to each restaurants’ discretion whether to allow animals in outdoor dining areas, the new policy is sure to be a boon to local eateries and the larger community, said county Supervisor Don Knabe.

    “Guidelines have been established to protect food safety and ensure safety for all patrons,” said Jonathan E. Fielding, the county’s top health officer. “We urge all dog owners to follow these guidelines in order to provide the best possible dining experience for both people and dogs.”

    Among other stipulations, the new guidelines prohibit food preparation on the patios and prohibit restaurant employees from having direct contact with pets.
    In addition, eatery owners are obligated to follow local city ordinances related to sidewalk, public nuisance and sanitation issues, authorities said.

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  • Posted: February 8th, 2012 - 11:13pm by Doug Powell

    A new report says Canadians suffer more foodborne illness than Americans, that most of it happens with restaurant meals, and that consumers are sorta dumb too.

    Unfortunately, the report relies heavily on other reports that are not peer-reviewed, assumptions, and suffers from highly selective referencing to make a point – and I have no idea what that point is.

    The report, Improving Food Safety in Canada: Toward a More Risk Responsive System, released by the Conference Board of Canada to coincide with their food safety conference and upstaged by Galen Weston Jr.’s comments that farmer’s markets were going to kill someone, says half or more of all cases of foodborne illnesses in Canada are picked up in restaurants or from other food service providers.

    Daniel Munro, Principal Research Associate, said, “It is commonly assumed that farms and food processing companies hold the most responsibility for ensuring safe food, and their role is critical. But most foodborne illnesses are associated with the preparation and storage practices of restaurants, food service operations, and consumers themselves.”

    I’m not sure who makes that assumption. It is estimated there are 6.8 million cases of food-borne illness annually in Canada.

    Part of the problem can be traced to restaurant inspection systems that are seen as too sporadic to have an impact on restaurants’ day-to-day food safety practices.

    Garth Whyte, president and CEO of the Canadian Restaurant and Foodservices Association dismissed the report describing it as "shockingly short on facts."

    "This study did not even bother contacting us about what we are doing, and if they had, they would know that there are three government recognized food safety training programs that train tens of thousands food handlers per year," Whyte said.

    Except training alone doesn’t do much for food safety behavior.

    The report provides a number of recommendations to improve Canada’s food safety system including providing restaurants and other food service providers with timely information and advice on how they can minimize food safety risks.

    We call them infosheets.

    It also urges governments to build on current consumer awareness initiatives by engaging consumers directly in discussions about food safety in their households.

    The report offers no advice on how to do that.

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  • Posted: January 30th, 2012 - 5:32pm by Ben Chapman

    Author: 
    Ben Chapman

    I'm currently experiencing the warmest winter I've ever had - Raleigh hasn't had a day below freezing (a few nights) and I have yet to scrape my car off in the morning. Yesterday I strapped my kids into a bike trailer and rode around on a few paved trails and tomorrow it's going to be close to 70F. I love the south. But just because it's warm doesn't mean that the state will avoid norovirus - the famed winter vomiting sickness.

    In 1929 Dr. John Zahorsky wrote about a history of gastrointestinal illness events, which would become norovirus. After seeing children develop sporadic cases of vomiting, supplemented by watery diarrhea each year between November and May, through over 30 years of clinical practice, he coined the term winter vomiting sickness.

    Over 125 folks in Conover NC dealt with a norovirus outbreak back in mid January. According to the Raleigh News & Observer, most illnesses were linked to eating at the Harbor Inn Seafood restaurant on January 13 and 14 - but some folks got sick after eating there as recently as January 20th.

    Catawba County Public Health has been working with the N.C. Division of Public Health to figure out what's been making people sick since the first cases were reported Jan. 17.

    Although Public Health has not announced what food or foods caused the illness, victims have stated that the members of their party who got sick after eating at Harbor Inn were the ones who ate tossed salad.


    Neither tossed salad or an exposure period of over a week would be all that surprising - tossed salad can be prepped by someone who doesn't see themselves as a food handler - and noro, especially in cooler months, is pretty stable in the environment (and could stick around to infect for weeks).
     

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  • Posted: January 24th, 2012 - 10:59pm by Doug Powell

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    Another in the weekly we’ve-been-doing-it-this-way-all-our-lives-and-never-got-sick declarations from a restaurant tentatively fingered in an outbreak of illness.

    The Hickory Daily Record reports 40 people have complained to officials at Catawba County Public Health that they got sick after eating a meal at Conover’s Harbor Inn Seafood restaurant.

    One thing the victims have in common is that they ate at Harbor Inn on Jan. 13.
    Health officials are working to determine what the illness is and what caused it, said Catawba County Public Health Outreach Manager Amy McCauley

    The first complaints came in on Jan. 17. As of Monday, 40 cases had been reported. None have required hospitalization, said Catawba County Health Director Doug Urland.

    “Our Environmental Health workers have been to the restaurant almost every day to investigate and educate the staff about proper food handling techniques and to make sure they are stringent about safe food handling techniques,” McCauley said.

    George Ziogas owns the Conover Harbor Inn and said he has no idea why some of his customers got sick following their Friday the 13th meal.

    “The Health Department came in and they could not find anything. All of the food temperatures were OK. All of the salad bar temperatures were OK,” he said. “We’ve been open for 23 years and we’ve never had a problem.”

    Recent inspection results have given Harbor Inn consistently high marks.
    The most recent inspection came on Dec. 29 and Harbor Inn got an A with a score of 99.5. Three months earlier the restaurant scored 99.5. In June, Harbor Inn earned a 100.5.

    “I want people to know we’re going to be here a long time – we’re not going anywhere – we’ve been here 23 years and this was a one-time incident,” Ziogas said.

    “I eat here all the time and I like the food – if I didn’t, I wouldn’t come back,” said Cora Greene, of Mountain View, on Tuesday, after sharing a meal of whitefish with her son. “This can happen anyplace, but I’ve never gotten sick. I’ll be back.”

    Health officials are working to identify the mysterious illness and its cause, but won’t speculate on what it may be.

    On Friday, Catawba County Public Health began distributing stool sample kits to the victims of the illness at the request of the North Carolina Division of Public Health. The people complaining of illnesses related to Harbor Inn meals have been instructed to use the kit and return it to Catawba County Public Health, which will then send the kits to the state lab for testing.

    It takes about a week to process the tests, and it won’t be clear what’s been making people sick until the results are in.

    None of the distributed kits had been returned to Catawba County Public Health as of Tuesday, McCauley said.

    The symptoms associated with the Harbor Inn outbreak are intense nausea, vomiting and diarrhea. The onset came within 12 to 24 hours following the Jan. 13 meal and lasted from 24 to 36 hours for most of the victims, according to reports from Catawba County Public Health.

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  • Posted: January 10th, 2012 - 2:41pm by Doug Powell

    A restaurant in Ballarat, northwest of Melbourne, was closed for a week on Dec. 30, 2011, after a cluster of salmonella infections including one death, were linked to the eatery.

    A Health Department spokesman confirmed 13 cases of salmonella linked to the eatery, plus another five suspected cases.

    Investigations are continuing into whether the death of an elderly man on December 30 is connected to the case.

    Health officials said the premises required “a thorough clean-up” and they ordered an extensive overhaul of the business’s food-handling procedures.

    Staff were also ordered to undertake more training in food handling.

    In another example of repetition-doesn’t-make-it-right, he owner of the business said yesterday he was shocked by the incident.

    “We’ve been using the same procedures for 21 years and never had such a thing. We don’t know what caused it but we have done everything the Health Department has asked us to do – everything – but we don’t know if it’s our fault or not.”

    The owner said he had changed his supplier of eggs.

    While the restaurant has reopened for business, it is still being monitored by Ballarat City Council.

    Acting chief executive officer Jeff Pulford declined to say whether charges were pending.

    “The matter is the subject of an ongoing investigation in conjunction with the Department of Health and as such it is inappropriate to make any comment,” he said.

    If people were getting sick in Dec., the place was shut on Dec. 30, and almost two weeks later the restaurant is reopened with no more details than we’ve changed our egg supplier, it is more than appropriate to make a comment. How are consumers to know whether they should eat at the place or not?

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