Survey

  • Posted: January 24th, 2012 - 9:33pm by Doug Powell

    The New York City Council will announce Wednesday that nearly 1,000 restaurant operators have responded, after only two weeks, to a Web survey seeking their views about the city health department’s new letter-grading system for food safety.

    As of Tuesday, 965 responses had been submitted — a sign “that we’ve hit a nerve,” said Christine C. Quinn, the Council speaker. “We’re getting surveys from every borough, and from very diverse neighborhoods.”

    Opinions expressed in the responses will be revealed in Council hearings scheduled for late February or early March. Responding to what the speaker said was “a wave of complaints” about letter grading, the Council posted a questionnaire on its Web site (www.council.nyc.gov) asking the city’s 24,000 restaurateurs to share information about their experiences with inspectors and administrative tribunals, and the cost of fines and inspection consultants.

    Susan Craig, a department spokeswoman, said a survey last summer showed that 90 percent of New Yorkers approved of letter grading, and questioned the methodology and the validity of the Council questionnaire, which asks for but does not require the names of respondents. “The survey has no method of confirming that a participant is actually a restaurant, nor does it ensure that an entrant fills out only one submission,” Ms. Craig said. “The results — good or bad — will have negligible value.”

    But Zoe Tobin, a Council spokeswoman, responded that “there is a vetting system in place” that checks for duplication and fraud. “We felt that anonymity was important to encourage candid responses,” she said.

    A survey response rate of 4.2 per cent sorta sucks and isn’t representative of much.

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  • Posted: October 10th, 2011 - 4:10am by Doug Powell

    I cringe when someone says, ‘food safety is simple.’

    A review of existing studies by the U.K. Food Standards Agency found that, although people “are often aware of good food hygiene practices, many people are failing to chill foods properly, aren’t following advice on food labels and aren’t sticking to simple hygiene practices that would help them avoid spreading harmful bacteria around their kitchens.”

    Yes, individuals are impervious to risk; been known for decades.

    And there’s that word, ‘simple’ again.

    I especially cringe when someone says, ‘cooking a hamburger is easy with these simple food safety steps.’

    Ho Phang and Christine Bruhn report in the current Journal of Food Protection that in video observation of 199 California consumers making hamburgers and salad in their own kitchens, handwashing was poor, only 4% used a thermometer to check if the burger was safely cooked, and there were an average of 43 cross-contamination events per household.

    There’s some good data in the paper about what consumers do in their own kitchens, and the results are an additional nail in the self-reported-food-safety-survey coffin: people know what they are supposed to do but don’t do it.

    But what the paper doesn’t address is how to influence food safety behaviors. Instead, the University of California at Davis authors fall back on the people-need-to-be-educated model, without out providing data on how that education – I prefer compelling information – should be provided.

    The authors state:

    • educational materials need to emphasize the important role of the consumer in
    preventing foodborne illness and that foodborne illnesses can result from foods prepared in the home.;

    • the gap between the awareness of the importance of hand washing and the actual practice of adequate hand washing should be addressed by food safety educators.

    • food safety educators should address the lack of reliability of visual cues during cooking (stick it in -- dp);

    • food safety educators should emphasize faucet cleaning with soap and water as a way of preventing cross-contamination; and,

    • ignorance about food irradiation point to a further need for education.

    The authors do correctly note that program to promote the use of thermometers when cooking burgers, initiated by the introduction of Thermy in 2000, has not been successful. So why do more education?

    And the E. coli O157:H7 outbreak in Jack-in-the-Box hamburgers happened in Jan. 1993, not 1994 as stated in the paper; someone should have caught that.

    Burger preparation: what consumers say and do in the home
    01.oct.11
    Journal of Food Protection®, Volume 74, Number 10, October 2011 , pp. 1708-1716(9)
    Phang, Ho S.; Bruhn, Christine M.
    http://www.ingentaconnect.com/content/iafp/jfp/2011/00000074/00000010/art00017
    Abstract:
    Ground beef has been linked to outbreaks of pathogenic bacteria like Escherichia coli O157:H7 and Salmonella. Consumers may be exposed to foodborne illness through unsafe preparation of ground beef. Video footage of 199 volunteers in Northern California preparing hamburgers and salad was analyzed for compliance with U.S. Department of Agriculture recommendations and for violations of the U.S. Food and Drug Administration's Food Code 2009. A questionnaire about consumer attitudes and knowledge about food safety was administered after each filming session. The majority of volunteers, 78%, cooked their ground beef patties to the Food Code 2009 recommended internal temperature of 155°F (ca. 68°C) or above, and 70% cooked to the U.S. Department of Agriculture consumer end-point guideline of 160°F (ca. 71°C), with 22% declaring the burger done when the temperature was below 155°F. Volunteers checked burger doneness with a meat thermometer in 4% of households. Only 13% knew the recommended internal temperature for ground beef. The average hand washing time observed was 8 s; only 7% of the hand washing events met the recommended guideline of 20 s. Potential cross-contamination was common, with an average of 43 events noted per household. Hands were the most commonly observed vehicle of potential cross-contamination. Analysis of food handling behaviors indicates that consumers with and without food safety training exposed themselves to potential foodborne illness even while under video observation. Behaviors that should be targeted by food safety educators are identified.
     

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  • Posted: May 5th, 2011 - 9:48pm by Doug Powell

    Public opinion surveys are built-in news stories: survey results garner attention for the sponsor and methodology is never questioned.

    That’s why companies, organizations and governments continue to throw good money after bad to glean some insight into the consumer’s mind.

    Today the International Food Information Council (IFIC) Foundation – a cabal of food industry types – released its 2011 Food & Health Survey, and concluded that “while most Americans are confident and understand food safety is a shared responsibility, Americans are falling behind in regularly performing safe food handling practices. Although eight in 10 Americans report following safe food handling practices, the numbers continue to decline for washing hands with soap and water before handling food (79 percent in 2011; 89 percent in 2010; 92 percent in 2008)."

    These numbers are ridiculously inflated and meaningless when observational studies in hospitals – where people are sick and dying and treated by professionals who should know better – peg proper handwashing compliance at something approaching 20 per cent.

    But it’s a convenient way to blame consumers for outbreaks like salmonella in eggs. Or pot pies. Those microwavable thingies that consumers are supposed to use a thermometer to make sure they’re cooked.

    “In addition, half of Americans (50 percent) do not use a food thermometer and 30 percent indicate nothing would encourage them to use a food thermometer.”

    Based on observational studies, about 1 per cent of Americans use thermometers. Surveys are useless.

    Go shopping instead; hang out with people. Shop at a variety of places and look at what consumers buy and when (usually when it’s on sale) and what they do in their kitchens.
     

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  • Posted: February 8th, 2011 - 3:15pm by Doug Powell

    Willingness-to-pay studies are excellent indicators of what people think they will do in imaginary situations.

    Willingness-to-pay studies are terrible indicators of what people will actually do at the grocery store.

    Brian Roe, professor of agricultural, environmental and development economics at Ohio State University (isn’t that The OSU?) and Mario Teisl of the University of Maine report in the journal Food Policy, that based on surveys from 3,511 individuals, Americans would be willing to pay about a dollar per person each year, or an estimated $305 million in the aggregate, for a 10 percent reduction in the likelihood that hamburger they buy in the supermarket is contaminated by E. coli.

    A monkey just flew out of Wayne Campbell’s butt (see video below from last week’s Saturday Night Live).

    By comparison, a 2008 U.S. Department of Agriculture analysis estimated the value of eradicating a specific type of E. coli contamination from all food sources would result in a benefit valued at $446 million.

    In the questionnaire, they set up six hypothetical scenarios around the purchase of either a package of hotdogs or a pound of hamburger. They set prices for the packages – both "status quo" foods and those treated with either ethylene gas processing or electron beam irradiation to reduce contaminants – and then laid out a variety of probabilities that the treated or untreated food packages contained contamination with either E. coli or listeria, another pathogen that can cause food-borne (sic) illness.

    They followed by asking respondents to choose one of three actions: buy the food treated with the pathogen-reducing technology, buy their usual brand, or stop buying this product altogether.

    The results showed that consumers will reach a limit to how much they want to pay to reduce their chances of getting sick. If the treated product cost only 10 cents more than an untreated package, about 60 percent of respondents said they'd buy the improved product. But when that higher price reached $1.60 more per package, less than a third would opt for the treated product.

    The structure of the survey also allowed researchers to see the influence of human behavior and opinions on likely illness outcomes.

    "If the food industry were forced to put technology in place that lowered the presence of E. coli and that ramped up prices to the extent where everybody had to pay about a dollar more out of pocket each year for hamburger, we're saying that, according to this model, that would be about an equal tradeoff for the U.S. population. And if the technology costs only about 10 cents per person instead, that would seem like a good deal to most people," he said.

    "If regulators could become more comfortable with this measurement process, agencies might change the way they conduct their cost-benefit analysis. And that would be an interest of ours, to see if our work and others' work in this area will eventually change the way people attack these questions."

    So it’s more about changing the way estimates are done. Estimates are lousy surrogates. I’m all for marketing food safety – at retail, food service, markets, everywhere. Brag about test results, use big signs, smart phone readers, just be able to back it up.
     

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  • Posted: November 17th, 2010 - 10:52pm by Doug Powell

    There are now at least 159 individuals have reported becoming ill, with one hospitalization, following a Kansas church dinner earlier this month.

    The Sacred Heart Turkey Dinner that was held on the evening of November 8, 2010, in Arkansas City, KS, had over 1,800 people in attendance.

    The Kansas Department of Health and Environment (KDHE) and City-Cowley County Health Department, with assistance from the Kansas Department of Agriculture and the cooperation of the Sacred Heart Catholic Church in Arkansas City, are continuing to conduct an investigation of a possible foodborne illness outbreak, and are asking for the public’s help in completing a survey to identify the source of the outbreak.

    “It’s really important that everyone who attended the dinner or consumed food prepared for the event complete this survey or contact the health department,” said Dr. Jason Eberhart-Phillips, Kansas State Health Officer and Director of KDHE’s Division of Health. “Regardless of whether you’ve become sick, the information you provide will help us better understand what may have caused this gastrointestinal outbreak.”

    The KDHE survey is available at: https://www.surveymonkey.com/s/SacredHeartDinner.
     

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  • Posted: August 13th, 2010 - 4:04pm by Doug Powell

    In the latest ridiculously expensive survey of Canadians, 77 per cent of Canadians said they were either "very" or "somewhat" concerned with the safety of the food they eat, up from 66 per cent in 2007,

    The Ipsos Reid poll conducted for Postmedia News found 87 per cent agree that they trust food that comes from Canada more than food that comes from abroad, with 85 per cent of respondents saying they make an effort to buy locally-grown and produced food.

    So, Canadians trust Maple Leaf and their listeria-laden cold cuts more than stuff from other places?

    Debbie Field, executive director of the Toronto-based food advocacy group FoodShare, said,

    "Even though it seems silly and a bit utopian to imagine small producers being safer, what people like me believe is that it's true. You'll always have some problem, you'll always have contamination, you'll always have some airborne illness. But if it's kept local, its impact is much smaller.”

    The only way to verify such claims is to assess

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  • Posted: July 28th, 2010 - 6:52am by Doug Powell

    National Public Radio took a break yesterday from seeking out the nation’s most inaccessible jazz (see Colbert, below) to report that Americans worry about the safety of the food supply.

    According to a national survey conducted for NPR by Thomson Reuters and released today, 61 per cent are concerned about contamination of the food supply. Most of them — 51 per cent — worry most about meat.

    In our Thompson Reuters survey, more people said food companies should improve their quality control systems, rather than calling for more inspections, oversight or stiffer penalties.

    Consumers Union, which did its own survey recently, asked 1,000 people whether Congress should pass a law to give the Food and Drug Administration the power to force food companies to recall tainted products; 80 per cent said yes.

    Food safety surveys suck.

    And now back to hateful, free-form jazz.

     

    The Colbert Report Mon - Thurs 11:30pm / 10:30c
    ThreatDown - Dawn, Actual Food & Texas GOP<a>
    www.colbertnation.com
    Colbert Report Full Episodes 2010 Election Fox News
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  • Posted: June 29th, 2010 - 9:37am by Doug Powell

    A new study from the University of Aberdeen finds that two thirds of visitors to the U.K. countryside have never heard of E. coli O157.

    Does that matter? Does someone need to know specifically about E. coli O157 or do they need to know to wash their hands after playing with road apples or cow patties.

    In the study by researchers from the Universities of Aberdeen and Bangor two thirds of rural residents and country visitors who had heard of E. coli O157 said they acted to reduce their risk of the potentially deadly infection.

    However, most described how they reduced risk by cooking meat properly, and very few gave examples of reducing risk around farm animals and in the countryside.

    Over 2000 tourists, residents and famers from north Wales and the Grampian region — which has one of the world's highest rates of the infection — took part in the survey.

    Dr Colette Jones from the University of Aberdeen’s School of Geosciences said:

    “‘In light of last year’s E. coli O157 outbreak on the open farm in Surrey it is important to recognise that rural visitors are not as well informed as they might be. They read the signs about washing hands but may not take it seriously enough if they are not fully aware of the danger. In this project we are aiming to determine the level of understanding of the infection among farmers, locals and visitors to rural areas, and thereby identify how cases of E. coli O157 could be better prevented.”

    So those ‘Employees must wash hands’ signs may not work?

    Jon Stewart figured that out in 2002.

    “If you think the 10 commandments being posted in a school is going to change behavior of children, then you think “Employees Must Wash Hands” is keeping the piss out of your happy meals. It's not.”

    And in honor of Road Apples, here’s the rarely played Tragically Hip song, Born in the Water, from the 1991 recording about Katie’s hometown of Sault Ste. Marie, Ontario, which at one point decided it would be a good idea to ban French.
     

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  • Posted: March 11th, 2010 - 8:20am by Doug Powell

    Some form of direct observation is the only way to do meaningful food safety behavior research, and the phrase, consumer food safety education, should be banned.

    Or at least try something new – the stuff that is out there just doesn’t work.

    That’s what I take from a preliminary summary of research led by Christine Bruhn, director of the Center for Consumer Research at the University of California, Davis, and Ho Phang, prepared by Meatingplace.

    Sure, those are a couple of my primary messages, so it’s easy to agree with someone who agrees with me, but nice to hear it confirmed.

    Bruhn and colleagues videotaped 200 volunteers in their homes while they prepared burgers and salad. She observed their methods of defrosting the meat — frozen, preformed burgers — their refrigerators' temperature, whether or not they put themselves at risk for cross-contamination and how they determined whether the meat was done.

    Of those in the study:

    * Twenty-five percent said they prefer their burgers pink.
    * Eighty-three percent said they used visual clues, rather than a meat thermometer, to determine the doneness of their burgers.
    * About half owned a meat thermometer, but almost all of those participants said they used it on larger cuts of meat, not burgers.
    * Seventy-five percent said they were unlikely to use a meat thermometer on burgers.

    Even though participants knew they were being videotaped, many did not follow recommended guidelines when preparing their burgers:

    * Although 90 percent of consumers were observed washing their hands prior to food preparation, the average hand-washing time was just seven seconds, and only 31 percent dried their hands with a clean towel (either a paper towel or a cloth towel that had not been used previously).

    * Potential cross-contamination — defined by the study as "an event in which pathogens could be transferred from one surface to another as a result of contact with a potential source of contamination" — occurred in 74 percent of the households.

    * While a bar graph showing the temperature distribution of the finished burgers demonstrated that many were at or near the recommended 160 degrees F, a few of the burgers' temperatures were recorded to be much lower — as low as 112 degrees F. (Study coordinators observing consumer behavior made sure all burgers were cooked to 160 F before volunteers consumed them.)

    Even after the exercise, only 23 percent of participants said they would use a meat thermometer on burgers in the future.

    Bruhn said,

    "Consumer education is not sufficient. Take the extra step. It protects the public, and it protects you."

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  • Posted: October 27th, 2009 - 2:35pm by Doug Powell

    Market research sucks. With food, people vote at the checkout counter with their wallets. Sitting at home, talking to some annoying survey person who only calls when dinner is about to be served reveals … nothing, except the potential buying patterns of pissed off shoppers, wondering why they can’t just eat dinner without the phone ringing.

    A new national survey of more affluent consumers from strategic marketing communications firm Context Marketing, “Beyond Organic -- How Evolving Consumer Concerns Influence Food Purchases,” has found that most respondents are highly concerned about the safety of the food they buy and would pay more for food they believe to be safer or healthier.

    The research also found that assurances about what a food doesn’t contain, such as pesticides or antibiotics, matter a great deal to these consumers, along with ethical claims that reinforce quality and safety perceptions. …

    While respondents confirmed that low price is a major influence on most food purchases, 60 percent said they would pay up to 10 percent more for food they think is healthier, safer or produced according to higher ethical standards, and 14 percent said they would pay a premium greater than 10 percent.


    But right now, all that is available at retail is products that hint at enhanced microbial food safety and offer ... nothing.

    Market microbial food safety so consumers can choose.


     

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