Food Safety Culture

  • Posted: February 11th, 2012 - 7:25am by Amy Hubbell

    Author: 
    Amy Hubbell

    Magic glove syndrome, the phenomenon where food service workers think they are immune to cross-contamination because they're wearing protective gloves, is rampant on reality TV. Even our own butcher here in Brisbane touches everything from raw meat to money with his gloves on. It's just one of those things I never would have thought about before I met Doug, but now I find it disgusting.

    Tonight I'm catching up on missed episodes of Top Chef Just Desserts and have noticed some glove action going on. First, during a one-handed challenge, an opponent helped Chef Orlando put a sanitary glove on the one hand he was allowed to use. Then I did a happy double-take when I saw Chef Sally Camacho offer her elbow to Judge Hubert Keller at an event the cheftestants catered in L.A. She respected her gloved hands and diners by avoiding bringing potential clients' germs into her dishes. 

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  • Posted: February 9th, 2012 - 3:13pm by Ben Chapman

    Author: 
    Ben Chapman

    Universities have a tough time with norovirus. Close quarters, not-the-best-personal-hygiene and cafeterias are all factors in spreading the pathogen around. Brae Surgeoner, Doug and I had a paper published in the September 2009 Journal of Environmental Health about some research we conducted in the Winter of 2006. The study came about because a whole bunch of kids in the University of Guelph's residence system started puking from an apparent norovirus outbreak. There were lots of handwashing signs up and we wanted to know whether they changed hygiene behavior (especially if kids were using the tools available when entering the cafeteria). Turns out that the kids weren't doing as good of a job at hand hygiene as they reported to us. According to our study, Observed compliance with prescribed hand hygiene recommendations occurred 17.4% of the time. Despite knowledge of hand hygiene protocols and low compliance, 83.0% of students indicated that they practiced correct hand hygiene during the outbreak.

    According to CNN Rider University in New Jersey is dealing with a noro outbreak that has sent students to hospital, which might be connected to repeat offenders Princeton.

    About 40 students at a university in New Jersey have been taken to hospitals for treatment after an outbreak of what authorities believe is the norovirus. The Rider University students, at the school's campus in Lawrenceville, were brought to hospitals late Wednesday night, the school said Thursday. The suspected outbreak comes a week after an outbreak began at nearby Princeton University, which is still under way, officials said.

    "We are coordinating treatment information with that university. We have also informed neighboring institutions," Rider said on its website.
    Some of those taken to hospitals have been discharged and returned to campus.

    Below in a food safety infosheet detailing another Princeton-related outbreak from 2008.

     

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  • Posted: February 9th, 2012 - 12:13pm by Ben Chapman

    Author: 
    Ben Chapman

    When I was in high school, nerding it up with some other high school kids at the obviously-exciting annual Ontario Model Parliament simulation, I met Hilary Weston. She was the Lieutenant-Governor of Ontario (that's in Canada) and she and Galen, her husband, owned a bunch of huge food businesses including Weston Foods (Canada's largest bakery) and most of food retailer Loblaws.

    When I met her I told her I liked her bread.

    Hilary and Galen's son Galen Jr, who runs Loblaws now, has pissed some people off in the past couple of days with his (now retracted) comments that farmers' markets are going to kill people.

    I want to buy food from someone who is worried about killing people - not someone who says we we've never had a problem. I figure that if they worry about the consequences, they might actually do something about it.

    Over the past couple of years one of my graduate students, Allison Smathers, has been working with farmers' markets in North Carolina to develop and evaluate food safety workshops for market vendors and managers. Market managers, vendors and organizers have been part of the process from the start. But creating and delivering this training doesn't mean that practices are impacted. Recognizing the need to measure behavior change (and the limitations of relying on self-reported tests), Allison has enlisted the help of a group of secret shoppers who have collected data on current practices and facilities and provided insight into specific areas to focus on. Stuff the shoppers saw, like improper handwashing, cross-contaminating samples and not monitoring temperatures have been the big focus.

    Right now Allison and I are in Lincolnton, NC delivering the material to a bunch of extension agents who will be training market folks soon.  The secret shoppers will be back out this summer looking again for food safety practices at markets where vendors and managers have been trained - something Allison can compare to what was seen in previous summers. 2010 data was presented at the 2011 IFT annual meeting (abstract below, poster here).

    At the end of the project we'll be able to either show some changes - or not - regardless we'll know how well the training worked and what to work on in the next iteration. 

    Seems like a much better approach than "trust us."

    Smathers, A., Chapman, B and Phister, T.

    Evaluation of facilities and food safety practices in the North Carolina farmers market sector.

    IFT Annual Meeting (June 12, 2011)

    The association between produce and ready-to-eat foods with foodborne illness prompts concern in the North Carolina farmers’ market sector. Since large amounts of produce are sold at farmers’ markets, there is an increased need to protect the farmers’ market sector from foodborne illness.  Considering this potential, we designed a method of assessment to measure the food safety culture and awareness of farmers’ market vendors.  The objective of this study was to observe the practices carried out at a farmers’ market in order to assess the need for food safety training and information directed specifically toward the promotion of good food safety practices at farmers’ markets. The study used 20 secret shoppers, trained to observe and collect quantitative and qualitative data through observational surveys.  During the 2010 market season, secret shoppers provided information that was neither incriminating nor praiseworthy from 37 farmers’ markets and 168 farmers’ market vendors, representing a large sample of North Carolina markets.  The information was provided through observational surveys and results were estimated through analysis of survey data.  The survey data was used to create trends and relationships to assess the food safety knowledge and practices carried out at a farmers’ market.  Our findings highlight the need for food safety improvement in areas such as cross-contamination, hygiene, sanitation, sampling, claims, and storage.  Results provide a need for enhancement of food safety at the farmers’ markets in order to protect the farmers’ market sector from being linked to foodborne illness outbreaks. The overall goal of supporting the growth and health of the North Carolina farmers’ markets will continue to be supported through further assessment and education development.

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  • Posted: February 9th, 2012 - 8:52am by Ben Chapman

    food.safety.culture.jpg
    Author: 
    Ben Chapman

    Most of the stuff I've worked on in the past ten years has something to do with evaluating and supporting food safety culture. bites, barfblog, infosheets and reality-based research are all about providing information to make risk-based decisions and assessing where there might be gaps.
    The ultimate goal is less sick people.

    But as one of my mentors Gord Surgeoner once told me, businesses wont pay attention to food safety unless it generates revenue or some how keeps them from losing money. Making people sick is bad business. So is spending money on training programs or handwashing signs if there isn't a measurable return on investment.

    I've been to lots of talks where smart food safety folks were supposed to present about their food safety culture, but really have only shared their training program requirements. And while maybe they are measuring it, no one talks about their return on investment.

    In a paper published in 2011,  Doug, Casey Jacob and I wrote:

    Maintaining a food safety culture means that operators and staff know the risks associated with the products or meals they produce, know why managing the risks is important, and effectively manage those risks in a demonstrable way. In an organization with a good food safety culture, individuals are expected to enact practices that represent the shared value system and point out where others may fail.
    Training is part of it. So is having some sort of verification that staff and supervisors are actually reducing risks. It's pretty easy to point to a poor food safety culture - it's more difficult to define a good one. But one of the indicators is the "dude wash your hands factor" - pointing out where others fail and modeling the right practice.

    Conagra, one of the biggest food companies in North America, and source of a few foodborne illness outbreaks in the past few years, is trying to step up their internal assessment of food safety culture, and sharing it publicly.

    In the January 2012 issue of Food Technology, the ConAgra food safety crew shared their approach to assessing their food safety culture (at least the self reported values part) and how they used the results to change the way they train and support good practices in their plants.

    Administering a survey to all plant personnel—line workers as well as supervisors and management—is the first step in the assessment process. Having all employees take part in the survey is important, as it sets the stage for communicating that everyone contributes to the plant’s food safety culture and that food safety is everyone’s responsibility. The act itself of taking the survey increases awareness of the concept of food safety culture, gets people talking about food safety culture, and ultimately drives toward improvements.

    Their main findings support the approach we use with much of our work - tell people about consequences (both positive and negative),  help staff learn from past mistakes and appreciate a community with shared values:

    1. Employee desire
    • Both employees and leaders want food safety held up as an equal to personal safety, with both groups talking about the need to inspire employees around food safety.
    • Participants said they specifically wanted to know more about lessons learned from food safety issues and incidents and how they would prevent future problems.
    2. Teamwork
    • Employees want to be able to rely on one another.
    • Employees felt that there needs to be a good balance of supervisor responsibility and their own responsibility, but felt that at the end of the day, they are personally accountable.
    3. Recognition
    • Employees were proud of the plant’s food safety performance and understood that it deserved recognition. Recognition breeds motivation.
    • Suggestions were made to reinstitute food safety and recognition committees to help drive engagement from the floor.

    Great stuff, especially the recognition that surveys and focus groups are just the start (people tend to lie), I hope Conagra continues on this path, publishes this stuff in a peer-reviewed journal, shares some of their further assessments and market it to their customers
    It would also be nice for others to know what ConAgra's return on investment for food safety culture is.


     

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  • Posted: February 8th, 2012 - 11:26pm by Doug Powell

     I didn’t write the headline, but this is now running in the Toronto Star, regarding the article, Low blow from Loblaw boss gets farmers’ goat, Feb. 8.

    It’s not that a grocery mogul told the Canadian Food Summit that “one day, (farmers’ markets) are going to kill some people,” it’s that no one in the farmers’ market community responded with any kind of microbiological food safety comment, resorting instead to: trust us and we’re inspected.

    Robert Chorney, the executive director of Farmers' Markets Ontario, promoted a few food safety myths of his own, saying that markets are regularly inspected and food is easily traceable because consumers know who they're buying from.

    Inspections don’t mean much. And just because someone drives to the Food Terminal in Toronto to load up on produce at 3 a.m. and then sell it at a premium at the local market adds nothing to traceability.

    Pointing to surveys showing consumers think food at farmers’ markets is safer means nothing regarding the actual microbiological safety of any food. And surveys suck.

    When I go to a farmer’s market or a megalomarket run by the Westons, I ask questions about the quality of irrigation water, what kind of soil amendments are used, and employee handwashing programs. I ask about microbial test strategies and results as verification that the farmer, whether she bought it from the Food Terminal or grew it herself, has a clue about dangerous micro-organisms.

    Most answer with variations of trust me. There’s already enough faith-based food safety out there.

    I don’t care if it’s a farmers’ market or Loblaws: provide evidence that the food you’re flogging is microbiologically safe. The best producers and retailers will market food safety at retail.

    Regardless of size, production method or retail experience, providers either know about microbial food safety risks and take serious steps to control those risks — or they don’t.

    Dr. Douglas Powell, professor, food safety, Kansas State University

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  • Posted: February 8th, 2012 - 12:09am by Ben Chapman

    Author: 
    Ben Chapman

    Like many folks, Dani and I used to get together with a bunch of friends each year to watch the Super Bowl. And the event rarely lived up to the hype. While it was fun to hang out and exchange snarky comments about the half-time show, I never really ended up watching the game. Now I prefer to stay home, quietly watch (which I remind Dani is the last football game for 6+ months) in my recliner and make snarky comments about the halftime show online.

    On the menu at our house this year was baby back ribs, baked potatoes and jalapeno poppers. Unhealthy eating and the Super Bowl go hand-in-hand.

    In an attempt to exploit every possible Super Bowl storyline, ESPN rehashed one of their favorite investigative journalism methods and ran a profile on food safety at Indianapolis host site Lucas Oil Stadium.

    Outside the Lines'" The File recently acquired 2011 Marion County health department inspection records for the 181 food and beverage outlets inspected at Lucas Oil Stadium and found that 25, or 14 percent, of the locations had critical violations that showed up during routine inspections. A 2010 "Outside the Lines" piece that examined food safety at all professional sports stadiums showed that about 7 percent of the vendors at Lucas Oil Stadium had racked up critical violations -- problems that could lead to illness.
    Among the violations found in the stadium were expired tomatoes and onions, a chef who didn't wash his hands, a microwave covered in gunk, gnats in an onion bin and hamburger patties toiling in a steamer at lukewarm temperatures -- a situation ripe for bacteria.
    Expired tomatoes and onions? What does that mean?

    Handwashing problems and not-so-hot-holding of cooked burgers are problems. Both actions have led to illnesses recently.
    In a predictable turn, coverage went from the risky to yuck factor:
    Lucas Oil Stadium first came under scrutiny over food practices in 2009, when a local TV station reported 42 critical food safety violations, including several that cited examples of dead mice or mice droppings near food and meal-preparation surfaces -- even in an oven -- and live mice running through a loge-level kitchen. The head of the county's food safety program at the time said there was a "widespread rodent problem."

    Not to be left out of the discussion, International Business Times also ran a story about food safety - this one about an illness that MVP Eli Manning's had a couple of weeks ago. Although reported at the flu, a New York State MD, Dr. Gerald Deas thought that it was more likely that Eli was suffering from an E. coli infection.

    The  quarterback may be getting ready to run his team's offense Sunday in the 2012 Super Bowl, but in the days running up to the Giants' 20-17 win in San Francisco on Jan. 23, he likely had E. Coli, according to Dr. Gerald W. Dean of New York.

    The medical doctor wrote in a Feb. 1 column in Frost Illustrated, a local Indianapolis-area newspaper, that his professional opinion was that  was sick with E. Coli, despite the fact that it was reported that he had the flu.

    "A few days prior to the battle of the Giants with the San Francisco 49ers, Eli Manning was struck in his gut with a bacteria known as E. coli. It was reported in the press thathe had had a bout with the flu, which I doubted," Dr. Dean wrote Feb. 1 in Frost Illustrated. "It was further reported that he missed practice for the big game due to running back and forth to relieve himself, which could have been diarrhea."
    Dr. Dean goes on to say that as he examined press photographs and videos of Eli Manning in the days leading up to the NFC Championship "it was obvious that he was washed out and looked totally dehydrated, which diarrhea can cause."

    "Personally, I think all superstars, whether they be man or animals should be carefully monitored for drugs, diet and drinking habits before championship games or races," Dr. Dean wrote. "Millions of dollars are being bet on the outcome of a particular event and something like a simple bacteria such as E. coli can change the outcome of a sporting event and its participants."

    Uh, yeah, that's some nice detective work there. Could have been noro as well.
     

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  • Posted: February 6th, 2012 - 11:00am by Doug Powell

    alberto_contador-420x0.jpg

    Perpetually smirking Alberto Contador has been stripped of his 2010 Tour de France victory and banned from cycling for two years after the sport’s highest court found the Spanish cyclist guilty of doping.

    The Court of Arbitration for Sport suspended the three-time Tour champion after rejecting his claim that his positive test for clenbuterol was caused by eating contaminated meat.

    CAS backdated Contador's ban and he is eligible to return to competition on Aug. 6.

    Contador blamed steak bought from a Basque producer for his high reading of clenbuterol, which is sometimes used by farmers to fatten up their livestock.

    CAS said both the meat contamination theory and a blood transfusion scenario for the positive test were “possible” but “equally unlikely.”

    “The Panel found that there were no established facts that would elevate the possibility of meat contamination to an event that could have occurred on a balance of probabilities,” CAS said. “Unlike certain other countries, notably outside Europe, Spain is not known to have a contamination problem with clenbuterol in meat. Furthermore, no other cases of athletes having tested positive to clenbuterol allegedly in connection with the consumption of Spanish meat are known.”

    Andy Schleck of Luxembourg, who finished second at the 2010 Tour, stands to be elevated to victory.

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  • Posted: February 3rd, 2012 - 9:03am by Ben Chapman

    Author: 
    Ben Chapman

    Translated by Albert Amgar
     

    Le département de la santé de Caroline du Nord a signalé une éclosion à norovirus ces dernières semaines, permettant aux responsables de la santé de l’État d’émettre une alerte.

    Plus de 125 clients d’un restaurant de Conover, Caroline du Nord, sont tombés malades à cause de norovirus mi-janvier ; la plupart des personnes ont été malades après avoir mangé au restaurant Harbor Inn Seafood, les 13 et 14 janvier, mais quelques clients sont devenus malades très récemment après avoir y mangé le 20 janvier.

    Bien que l’origine de l’aliment n’ait pas été identifiée, des victimes disent que les personnes présentes à la party qui sont tombées malades après avoir mangé chez Harbor Inn Seafood, sont celles qui ont mangé de la salade composée.

    Les salades peuvent être préparées par une personne qui ne se voit pas comme étant un manipulateur d’aliments. Norovirus,

    spécifiquement durant les mois d’hiver, est stable dans l’environnement et peut survivre et infecter pendant des semaines après une contamination.

    Des infections à norovirus peuvent avoir lieu sans symptômes.

    Les personnes infectées par norovirus peuvent libérer d’importantes quantités de particules virales lors de vomissements et de diarrhées.

    L’excrétion virale (présence du virus dans les selles) peut parfois durer pendant 3 semaines après que les symptômes soient terminés.

    Norovirus peut persister sur des surfaces de cuisine pendant plus de six semaines.
    La plupart des désinfectants pour les mains ne sont pas efficaces pour réduire norovirus.

    Download

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  • Posted: February 1st, 2012 - 7:32pm by Ben Chapman

    Author: 
    Ben Chapman

    The newest food safety infosheet, a graphical one-page food safety-related story directed at food businesses, is now available
    Food Safety Infosheet Highlights:
    - Norovirus outbreaks on the increase North Carolina
    - Infected people can shed large amounts of norovirus in their vomit and diarrhea.
    - Norovirus can persist on common kitchen surfaces for up to 6 weeks.
    - Most hand sanitizers are not effective at reducing norovirus from hands.
    Food safety infosheets are created weekly and are posted in restaurants, retail stores, on farms and used in training throughout the world. If you have any infosheet topic requests, or photos, please contact Ben Chapman at benjamin_chapman@ncsu.edu.
    You can follow food safety infosheets stories and barfblog on twitter @benjaminchapman and @barfblog.

    Click hear to download the sheet.

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  • Posted: January 30th, 2012 - 5:32pm by Ben Chapman

    Author: 
    Ben Chapman

    I'm currently experiencing the warmest winter I've ever had - Raleigh hasn't had a day below freezing (a few nights) and I have yet to scrape my car off in the morning. Yesterday I strapped my kids into a bike trailer and rode around on a few paved trails and tomorrow it's going to be close to 70F. I love the south. But just because it's warm doesn't mean that the state will avoid norovirus - the famed winter vomiting sickness.

    In 1929 Dr. John Zahorsky wrote about a history of gastrointestinal illness events, which would become norovirus. After seeing children develop sporadic cases of vomiting, supplemented by watery diarrhea each year between November and May, through over 30 years of clinical practice, he coined the term winter vomiting sickness.

    Over 125 folks in Conover NC dealt with a norovirus outbreak back in mid January. According to the Raleigh News & Observer, most illnesses were linked to eating at the Harbor Inn Seafood restaurant on January 13 and 14 - but some folks got sick after eating there as recently as January 20th.

    Catawba County Public Health has been working with the N.C. Division of Public Health to figure out what's been making people sick since the first cases were reported Jan. 17.

    Although Public Health has not announced what food or foods caused the illness, victims have stated that the members of their party who got sick after eating at Harbor Inn were the ones who ate tossed salad.


    Neither tossed salad or an exposure period of over a week would be all that surprising - tossed salad can be prepped by someone who doesn't see themselves as a food handler - and noro, especially in cooler months, is pretty stable in the environment (and could stick around to infect for weeks).
     

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