Filth

  • Posted: November 11th, 2011 - 3:47pm by Doug Powell

    Joyce Slaton of Chow tracked me down the other day and we had a lovely chat about yucky things after I had taken my daughter to school and before she had to pick up her daughter. Time zones.

    Slaton writes that research conducted in the summer of 2011 by Harris Interactive found a solid 79 percent of respondents saying they'd avoid a restaurant after encountering a nasty bathroom. But does the link between a filthy toilet and a dirty prep table even make sense? Hard data is rare. Though health and restaurant inspectors do check for the general appearance of cleanliness in restrooms and dining areas, they save their swabs and scientific gauges for the food-prep areas.

    But as Douglas Powell, professor of food safety at Kansas State University, publisher of food safety-focused barfblog.com, and a passionate proponent of proper handwashing (we'll get to that in a moment), says, "There's a yuck factor when you go in and say, 'Eww, this is dirty, what else is?' But there's no proven correlation between having a dirty bathroom and unsafe food. The employees have different sinks to wash their hands in. You don't see those—they're at the back."

    Chowhound poster soupkitten makes a good point in a thread titled Freezing Bathrooms=Omen: "Folks who want to point to a smudge on the front window of a restaurant or a smudge on the floor of the men's room as evidence that the kitchen of a restaurant or any other business is unsanitary seriously need to realize that most establishments have divisions of labor and that the brunch crew comes in at 6 a.m. to crack eggs, not wash windows and wipe down toilet seats!"

    Meanwhile, Powell (politely) pshaw-ed my notion that a dirty bathroom meant that diners should order differently or avoid a restaurant.

    "But," he warns, "if you see a cook or a waiter come in and use the bathroom and start to leave without washing up, say something [like], 'Dude, wash your hands!'" Powell also hopes patrons will speak up when bathrooms don't have the tools for proper handwashing. Which are?

    • Vigorously flowing water: "Temperature doesn't matter," says Powell, despite the fact that we've all been told that warm water works better. Microbiologically, it doesn't matter.

    • Soap: Lather energetically for 10 seconds, not 20 as you may have heard. It's OK with Powell if you want to sing "Happy Birthday" to yourself while you do it, but he'd rather you count than sing kiddie songs.

    • Paper towels: The blow-dryers disperse microorganisms into the air and they don't get your hands dry, says Dr. Powell. Paper towels are better. But don't bother using one to hold the bathroom door handle as you go out: The door handle surface isn't a particularly great place for bacteria to grow.

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  • Posted: October 2nd, 2011 - 3:03am by Doug Powell

    Jen Chung of The Gothamist writes that if you're spending $14 on soup or $10 on a side of spinach (let's not get into the $47 veal chop), you'd probably hope that the restaurant would have a New York City Department of Health Restaurant Inspection grade of A.

    The BLT Market restaurant at the Ritz-Carlton on Central Park South, is a C-venue—thanks to violations like "Hot food item not held at or above 140º F" and "Filth flies or food/refuse/sewage-associated (FRSA) flies present in facility’s food and/or non-food areas.

    The New York Post, which has the lede, "The Ritz is the pits, as far as the city’s Health Department is concerned," reports that the restaurant's C-grade is "barely visible" in the window (not surprising!) and spoke to potential diners who seemed turned off (right, photo from Post). A tourist said, "We do like to go to upscale restaurants when we’re here, but I don’t expect that type of grade from a restaurant of this level of quality. It taints it. No, I won’t be going.”

    Manager Scott Geraghty was apologetic to the Post, “More than anything, we care about our guests and customer. The Health Department came in a while ago, and we took all their suggestions and made all the improvements, and now we’re just waiting for them to come back... It’s sort of a mystery, they come when they come."

    BLT Market had 67 points in June and 42 points in March, which suggests that the restaurant got a C back in March and when inspectors came back three months later, it really bombed.

     

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  • Posted: August 18th, 2011 - 6:39pm by Doug Powell

    Diners at the Ritz-Carlton may not want to know what goes on behind the storied hotel kitchen's closed doors.

    Mathew Katz of DNAinfo reports that New York City Department of Health and Mental Hygiene data show the Ritz-Carlton has the second-worst kitchen in Manhattan and the 13th dirtiest in the city, getting hit with 77 violation points during a June 17 inspection. The hotel houses BLT restaurant and the Star Lounge.

    It was not clear on the DOH website if the kitchen supplies one or both of the eateries.

    The most recent inspection found six critical violations for sloppy and "unacceptable" conditions, including poorly refrigerated foods, evidence of flies, cross-contamination between cooked and raw meat, and poor hygiene among kitchen workers, the DOH website said.

    "The health and safety of our guests in our highest concern," said David Taylor, the hotel's director of sales and marketing. "We've taken immediate action to rectify the situation and are working with diligence to maintain our brand standards."
     

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  • Posted: November 28th, 2010 - 3:26pm by Doug Powell

    ABC News reports a Dominos pizza shop in Sydney's west has been described as having committed one of the worst breaches of food safety and hygiene in the Australian state of New South Wales.

    The store in Quakers Hill has been fined almost $120,000 after investigations by the state's Food Authority, following reports from customers who suffered food poisoning.

    Primary Industries Minister Steve Whan says conditions inside the store were appalling, stating,

    "They had evidence of significant infestation of cockroaches and also very poor hygiene of cleanliness habits. I'm told by our experts at the Food Authority that they're a prime candidate for spreading foodborne illnesses and that's why they've been given such a big fine. There are always people who don't do the right thing unfortunately and we need to make sure that we can protect people from foodborne illnesses. Things like food poisoning are not insignificant. There are people every year who die of food poisoning and food-related diseases."
     

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  • Posted: August 31st, 2010 - 6:10am by Doug Powell

    chicken.south_.park_.jpg

    In January 2009, Peanut Corporation of America (PCA) was linked to a growing outbreak of illness across the U.S. caused by Salmonella serotype Typhimurium. Eventually, all peanuts and peanut products processed at PCA’s Blakely, Georgia, plant since January 1, 2007 were recalled, including over 3,900 peanut butter and other peanut-containing products from more than 350 companies. The U.S. Centers for Disease Control and Prevention (CDC) reported that 691 people were sickened and nine died across 46 U.S. states and in Canada from the outbreak.

    By Feb. 15, 2009, The Washington Post described the business culture at PCA from the viewpoint of a former buyer for a major snack manufacturer -- a filthy plant with a leaky roof and windows that were left open, allowing birds to enter. The company purchased only low quality, inexpensive peanuts and paid food handlers the minimum wage lawfully allowed. The lack of a food safety culture was most evident in the description of how PCA dealt with finished product that tested positive for Salmonella spp. A report by the U.S. Food and Drug Administration identified many instances in which the product was retested until a negative result was achieved; in other instances PCA shipped the product to their customer despite the positive test or before the test result was received.

    FDA further noted there were inadequate controls at the PCA plant to prevent contamination and insufficient cleaning and sanitation. Facilities for handwashing were also used to clean utensils and mops, increasing the potential for recontamination of washed hands. Equipment settings -- for example, roasting temperature and belt speed -- had not been evaluated to ensure that the roasting step was sufficient to kill bacteria. Raw and roasted peanuts were stored directly next to one another, allowing for potential contamination of the roasted finished product. Gaps in the physical integrity of the building were observed around the loading bays and the air conditioning intakes in the roof that provided pests with open access to the plant. Despite these deficiencies, PCA maintained the highest possible rating from auditing firm AIB International.

    Earlier this year, Basic Food Flavors Inc., the Las Vegas company at the center of a recall of more than 100 food products containing hydrolyzed vegetable protein, or HVP, continued to make and distribute food ingredients for about a month after it learned salmonella was present at its processing facility, according to a Food and Drug Administration report.

    Yesterday, similarly eerie details started to emerge from investigators going through the salmonella-in-eggs mess that has sickened almost 1,500 over the summer and led to the recall of about 550 million eggs. Highlights of the reports (called 483s) and public comments by FDA-types include:

    • David Elder, director of the FDA's Office of Regulatory Affairs, told a press conference Monday the 483 forms show "significant objectionable conditions;"

    • at Wright County Egg facilities, live mice were found inside laying houses at four sites, and numerous live and dead flies were observed in egg-laying houses at three locations;

    • chicken manure accumulated 4 to 8 feet high underneath the cages at two locations, pushing out access doors, allowing open access for wildlife and other farm animals;

    • at one location, uncaged birds were using tall manure piles to access egg-laying areas;

    • inspectors saw employees not changing or not wearing protective clothing when moving from laying house to laying house;

    • three Hillandale Farms locations contained unsealed rodent holes with evidence of live rodents at one of the facilities, with gaps in walls and doors at other sites.; and,

    • uncaged chickens were observed tracking manure into the caged hen areas.

    Dr Michael Taylor, the FDA's deputy commissioner for foods, told reporters that though the FDA has no reason to believe the practices that investigators turned up are common at all egg-producing facilities, inspectors will be inspecting about 600 large egg producers, those that have 50,000 or more laying hens, over the next several months starting in September with what it believes may be the highest-risk facilities.

    Kenneth E. Anderson, a professor of poultry science at North Carolina State University said,

    “That is not good management, bottom line. I am surprised that an operation was being operated in that manner in this day and age.”

    How did this happen? A gap in federal or state inspection requirements may be partly to blame – but only partly.

    What firms and retailers were buying these eggs? Don’t they require internal or third-party food safety audits of their suppliers? Who were the auditors and where are their reports? Has any buyer looked at owner Jack DeCoster over the years and said, your farm's a dump, I’m not buying your eggs?

    While waiting for government and Godot, it’s the thousands of American egg farmers who are going to suffer if sales decline, so why not unleash the power of food safety marketing and let consumers choose at retail.

    Repeated outbreaks have shown that all food is not safe: there are good producers and bad producers, good retailers and bad retailers. As a consumer, I have no way of knowing. Telling me an egg is local and grown with love is food marketing but has nothing to do with food safety and salmonella.

    Tell consumers about salmonella-testing programs meant to reduce risks; put a URL on egg cartons so those who are interested can use the Internet or even personal phones to see how the eggs were raised. Boring press releases in the absence of data only magnify consumer mistrust.

    Food producers should truthfully market their microbial food safety programs, coupled with behavioral-based food safety systems that foster a positive food safety culture from farm-to-fork. The best producers and processors will go far beyond the lowest common denominator of government and should be rewarded in the marketplace.
     

     

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  • Posted: August 27th, 2010 - 3:01am by Doug Powell

    President Barack Obama got a sandwich at Jerry's Famous Deli in Miami last week, which was slapped with 26 restaurant violations for all types of uncleanliness by a state inspector on Monday.

    The restaurant inspection comes less than a week after Obama made his to-go order of two corned beef sandwiches on rye.

    An inspector stopped the sale of cooked meatballs after he found raw meat sitting out in the open in unsafe temperatures. Employees were also seen handling meat and bread without gloves and without washing their hands properly.

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  • Posted: August 15th, 2010 - 3:38pm by Doug Powell

    Who would name a food place the Birdbath Bakery?

    Birds are factories for salmonella and campylobacter and I wouldn’t want them bathing around food.

    If the goal is to be New York City’s most sustainable bakery, then why not. But sustainable is not the same as sanitary.

    Grub Street New York reports inspection results indicate the bake shop couldn’t present a Food Protection Certificate, there was evidence of mice, and food-contact surfaces weren’t properly sanitized.

    But an employee tells us that the main reason for the closure was that Birdbath had started transporting savory items (salads, pizzas, sandwiches) by rickshaw from City Bakery and didn’t have adequate refrigerators for keeping them at the Department’s required temperature of 41 degrees or below.
     

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  • Posted: May 18th, 2010 - 12:47pm by Doug Powell

    I don’t know who Albert Roux is (right, exactly as shown) but apparently he runs a restaurant at the Rocpool Reserve hotel in Inverness, U.K.

    Some friendly food safety inspectors visited Chez Roux, which opened at Rocpool Reserve in April 2008, and found the place in violation of 11 food hygiene laws, including not washing dirty floors, failing to provide hygienic hand drying facilities, obstructing a hand wash basin, and preparing food next to a sink filled with dirty water.

    Inspectors also found the staff toilet compartment, which was also used as a staff changing room, opened out directly into the bread mixing area and store room, a matter the restaurant was advised to address in a previous inspection in October 2008.

    Rocpool Reserve’s Norbert Lieder and Albert Roux, responded,

    “We strive to achieve the very highest standards within our restaurant and hotel and fully support the work of The Highland Council. It is disappointing that in this case some areas of our service have been found to be short of both our and the council’s expectations. We take the report’s recommendations seriously and will be addressing its findings as a matter of urgency.”

    Fancy food doesn’t mean safe food. Clean it up, fancy pants.

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  • Posted: December 12th, 2009 - 4:15am by Doug Powell

    The Evening Courier reports that a chick-pea canning plant at Marshall Hall Mills in Elland has been ordered closed after environmental health officers found a shocking catalogue of hazards and filthy conditions, including:

    • a plastic plant pot was used to sieve chickpeas and the conveyor, which turned out thousands of cans of pulses each day, had also been used to tin chilli hemp seeds for fish bait;

    • rat droppings and piles of waste were found near where ingredients were stored;

    • machinery was a year overdue for calibration and test strips to check products were more than three years out of date;

    • black mould and cobwebs were found on the ceiling near the production line; and,

    • handwash stations had no water and the only supply was in the grubby toilets where trousers were hung to be used in place of a towel.

    The firm is thought to have packed under several different labels and supplied to small retailers across the country.
     

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  • Posted: November 9th, 2009 - 7:32pm by Doug Powell

    If a company making ready-to-eat refrigerated deli-meats has a “strong culture of food safety,” would an employee shake a broom over a line of processed product?

    If more inspectors are the answer to safer food, why would the inspectors need publicly reported accounts of foodborne illness and death to try harder?

    And if the company and inspectors are doing lots of tests to ensure enhanced food safety, why aren’t they bragging about it instead of requiring an Access to Information request by a media outlet to discover that inspectors continue to find problems with Maple Leaf Foods infamous Bartor Road plant in Weston, Ontario.

    Last night, Steve Rennie of The Canadian Press reported that Canadian federal food safety types found a troubling lack of hygiene at Maple Leaf Foods’ Toronto facility just weeks after it reopened last year from a temporary shutdown for cleaning – after 22 people were killed and 53 sickened with listeria linked to deli meat.

    A Canadian Food Inspection Agency inspection report dated Oct. 10, 2008, found:

    • slime on part of the meat-trimming table in the curing room;
    • meat debris on two steel container bins and unidentified debris on the brine tank in the curing room;
    •a moist and mouldy cardboard sheet on the base of a skid in the curing room that holds bags of salt;
    •mouldy caulking on the walls of the meat-defrosting room;
    •a stack of dirty, mouldy and broken skids left in the frozen packoff room during cleaning;
    • food debris on knife holders, floor and meat containers in the formulation room; and,
    • rust on equipment used to process mock chicken.

    The Canadian Press obtained that inspection report and others under the Access to Information Act.

    Another report says during visits on Oct. 20 and 21, an inspector watched as "an employee in a grey jacket lifted a floor broom over a finished food product conveyor belt during operation to sweep in between the conveyors." (No additional information as to whether the product was packaged or not).

    Then on Oct. 22, the inspector saw a worker using a forklift to move ready-to-eat link sausages from the cooler to a line for packaging. The report notes the meat at the bottom part of the lift "was not protected for the potential wheel over spray or splash cross contamination."

    That part is gross. And unacceptable.

    On Aug. 23, 2008, (barfblog.com passim ad nauseum) Maple Leaf CEO Michael McCain took to the Intertubes to apologize for an expanding outbreak of listeriosis that would eventually kill 22 people. As part of his speech, McCain said that Maple Leaf has “a strong culture of food safety.”???

    On Aug. 27, 2008, McCain told a press conference, ??????“As I've said before, Maple Leaf Foods is 23,000 people who live in a culture of food safety. We have an unwavering commitment to keep our food safe, and we have excellent systems and processes in place.

    Dr. Randy Huffman, Maple Leaf’s chief food-safety officer, took to his company’s Journey (worst band ever)-inspired Journey to Food Safety Leadership blog to say today,

    “The average reader must be wondering how this plant could have so many issues only a month after re-opening from causing one of the worst food safety crises in Canada.”


    I’m not sure what he means by average. I consider myself dull and below-average; does that mean I won’t be able to understand what he is saying?

    Huffman: Over the past 12 -14 months- since these inspections were conducted - we have invested over $5 million in upgrades at the Bartor Road plant. This includes repair of floors and wall surfaces, air handling systems, caulking, better separation of raw and cooked areas of the plant, new pallets and new slicing and packaging equipment. We have implemented over 200 new operating procedures.

    Why did it take 22 deaths and 53 illnesses to make this food safety investment?

    Huffman: CFIA generates these reports and so does Maple Leaf, through our own inspections across all our plants. We welcome this government scrutiny.  Canadians hold us to a higher standard, as they should.

    So why did the reports have to be obtained through an Access to Information request, and why doesn’t Maple Leaf just sidestep the government and make the reports public, along with other data, as it becomes available, to build trust with the buying consumer?

    Would more inspectors have helped? Maybe if they were looking. Federal food inspection union thingy Bob Kingston said,

    "In a normal operation that had not been through what they had been through, that might be a common occurrence. But in this facility, it's very surprising that that would still be there. Because you would expect it to be spotless."

    The best food producers, processors, retailers and restaurants will go above and beyond minimal government and auditor standards and sell food safety solutions directly to the public. The best organizations will use their own people to demand ingredients from the best suppliers; use a mixture of encouragement and enforcement to foster a food safety culture; and use technology to be transparent -- whether it's live webcams in the facility or real-time test results on the website -- to help restore the shattered trust with the buying public.

    And the best cold-cut companies may stop dancing around and tell pregnant women, old people and other immunocompromised folks, don't eat this food unless it's heated

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