Tooth

  • Adventures in customer service: UK man who found tooth in yogurt refunded $1.05

    Posted: November 29th, 2011 - 2:04pm by Doug Powell

    A UK man who found a tooth - complete with fillings - in a tub of supermarket brand yogurt was given a 68p (US$1.05) refund when he took it back to the store to complain.

    David Casey, from Bedworth, about 163km northwest of London, said he bit down on what he thought was a piece of fudge in the Tesco's Devonshire-style fudge yogurt, only to find it was a tooth.

    Angered by the unappetizing discovery - a picture of which was published by the Coventry Telegraph yesterday (right) - he drove to the store where he bought the product to complain, and was given a refund.

    "They've said sorry for the inconvenience, but it's not inconvenient - it's disgusting," said Casey, a 43-year-old former corporal in the Royal Infantry who is currently having treatment for a tumor in his stomach.

    "I could have someone's scabby tooth in my stomach right now and that would not have been nice."

    Since his complaint the supermarket giant has twice sent Casey a £15 Tesco voucher - which he has returned both times labeling it an "insult" after the company's report into the matter suggested there was a chance it could have been his tooth.

    "I'm furious, you don't expect to be treated like this," Casey said.

    A Tesco spokesman said, "We take matters of this kind very seriously and we are looking into it."

     

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    customer service, food safety, tooth, Uk, yogurt
  • Human tooth found in hamburger in France

    Posted: August 11th, 2011 - 9:15pm by Doug Powell

    A human tooth was found in a burger made by Bigard in Quimperlé, sold by a supermarket in Angers, France.

    Nathalie Dayiot discovered the tooth crown was in a burger prepared by a friend at his home in Angers. He bought it in trays guaranteed "100% muscle" in the Grand Carrefour Maine Angers. "I felt something hard, says the young woman. I spit. It was a tooth on a pivot."

    Romuald Gross, who made the purchase, has every intention to complain to the Directorate General for Competition, Consumption and Fraud.

    The hamburgers were manufactured at Bigard in Quimperlé. The consumer advocate, Mr. Julien Roulleau, said two of the four who had attended the lunch were victims of food poisoning recorded this morning by their doctor, following the consumption of hamburgers. "The remaining burgers were seized by the DGCCRF. Beyond the problem of the tooth, it is important to know if the lot was consumed," said Me Roulleau.

    Carrefour's management promised an internal investigation and states that "the traceability of the product was traced back to the supplier concerned and to the manufacturing site."
     

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    Carrefour, food safety, France, Hamburger, tooth