Video

  • Posted: November 26th, 2011 - 4:17pm by Doug Powell

    This is a CBS News video of the Arrowsight handwashing video monitoring system that has been used to dramatically increase handwashing compliance rates at North Shore University Hospital in Manhasset, N.Y.

    The same system is now being widely used by meat companies in an effort to reduce E. coli and other contamination inside processing plants.

    According to a Wall Street Journal article earlier this month, the new technique allows remote auditors to watch whether plant workers follow safety protocols aimed at reducing the spread of deadly bacteria.

    JBS SA, the world's largest beef processor, saw a 60% drop in the level of E. coli found by company inspectors after it installed monitoring cameras, said John Ruby, head of technical services for the company's beef division. The Brazilian meat processor started with a pilot program after it recalled 380,000 pounds of beef that sickened 23 people in nine states in 2009.

    A trial run at its Souderton, Pa., plant showed an immediate improvement in results, so the company placed cameras in all eight of its U.S. plants.

    "We are seeing increased interest among meat companies in remote video auditing as part of their food safety and animal welfare programs," said J. Patrick Boyle, president of the American Meat Institute, which represents most beef and pork packing companies. "Those who have implemented these programs have reported very good results."

    Cargill Inc., another major U.S. beef producer, uses video cameras to make sure its cattle are treated humanely before they are slaughtered. The Minneapolis-based company is now considering an expansion to monitor for food safety in its pork and turkey operations, according to Mike Siemens, head of the company's animal welfare division.

    Aurora, Ill.-based OSI Group LLC., a meat processor, for several years has used video cameras to monitor employees in three of its five U.S. plants for general food-safety practices. The company, which supplies McDonald's and other companies with bacon, sausage and chicken, decided in June to expand the monitoring to its other two plants.

    After the JBS results, the Agriculture Department—the government agency responsible for overseeing the safety of the U.S. meat supply—in August released voluntary guidelines for video monitoring at meat companies.

    In some cases, companies are watching to see if sloppy work is allowing meat contamination. They are also using the cameras to make sure employees aren't mistakenly sending the expensive cuts into hamburger grinders.

    Arrowsight has two facilities—one in Huntsville, Ala., and one in Visakhapatnam, India—employing 50 people to monitor meat-cutting operations. The company was wary about using workers in India, where parts of the country outlaw cattle slaughter, to monitor beef production.

    But it hasn't had problems with that, Mr. Aronson said. Arrowsight routes the most graphic slaughter video to its staff in Huntsville, he said.

     

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  • Posted: November 25th, 2011 - 5:00am by Doug Powell

    Tina Rosenberg of the New York Times writes that in the intensive care units at North Shore University Hospital in Manhasset, N.Y., two L.E.D. displays adorn the wall across from each nurses’ station. They show the hand hygiene rate achieved: last Friday in the surgical I.C.U., the weekly rate was 85 percent and the current shift had a rate of 91 percent. “Great Shift!!” the sign said. At the medical I.C.U. next door, the weekly rate was 81 percent, and the current shift 82 percent.

    Those L.E.D. displays are very demanding — health care workers must clean their hands within 10 seconds of entering and exiting a patient’s room, or it doesn’t count. Three years ago, using the same criteria, the medical I.C.U.’s hand hygiene rate was appalling — it averaged 6.5 percent. But a video monitoring system that provides instant feedback on success has raised rates of handwashing or use of alcohol rubs to over 80 percent, and kept them there.

    Hospitals do impossible things like heart surgery on a fetus, but they are apparently stymied by the task of getting health care workers to wash their hands. Most hospitals report compliance of around 40 percent — and that’s using a far more lax measure than North Shore uses.

    How do hospitals even know their rates? Some hospitals track how much soap and alcohol gel gets used — a very rough measure. The current standard of care is to send around the hospital equivalent of secret shoppers — staff members who secretly observe their colleagues and record whether they wash their hands.

    This has serious drawbacks: it is expensive and the results are distorted if health care workers figure out they’re being observed. One reason the North Shore staff was so shocked by the 6.5 percent hand-washing rate the video cameras found was that measured by the secret shoppers, the rate was 60 percent.

    The North Shore study, published this week in the journal Clinical Infectious Diseases, is the first use of video in promoting hospital handwashing, and the first controlled study in a peer-reviewed journal of a high-tech effort to increase hand hygiene rates.

    North Shore instead uses a video monitoring system made by a company called Arrowsight. Cameras on the ceiling are trained on the sinks and hand sanitizer dispensers just inside and outside patient rooms. (Patients are not photographed.) A monitor at each door tracks when someone enters or leaves the room — anyone passing through a door has 10 seconds to wash hands. Arrowsight employees in India monitor random snippets of tape and grade each event as pass or fail.

    What makes the system function is not the videotaping alone — it’s the feedback.

    The nurse manager gets an e-mail message three hours into the shift with detailed information about hand hygiene rates, and again at the end. The L.E.D. signs are a constant presence in both the surgical and medical I.C.U.s

    This is Arrowsight’s first foray into health care. The company’s main business is meat: half the beef processing plants in America use its video system to monitor workers’ hygienic practices.

    Adam Aronson, Arrowsight’s chief executive, said that at one plant cameras focused on a hand sanitizer dispenser right outside the bathroom. With monitoring and feedback, hand hygiene rates went from about 4 percent to over 95 percent, and the achievement was sustained.

    At first Farber feared he wouldn’t be able to get approval; the conventional wisdom was that employees don’t like being videotaped. But then he thought about a recent experience at the dry cleaner: he had picked up some of his daughter’s clothes, but one of her suits was missing. He went back to the shop and told them the date and approximate time of his visit. They pulled up a video that indeed showed him leaving her suit behind. “If dry cleaners are doing that, we need to do that in the hospital,” he thought.

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  • Posted: October 10th, 2011 - 4:10am by Doug Powell

    I cringe when someone says, ‘food safety is simple.’

    A review of existing studies by the U.K. Food Standards Agency found that, although people “are often aware of good food hygiene practices, many people are failing to chill foods properly, aren’t following advice on food labels and aren’t sticking to simple hygiene practices that would help them avoid spreading harmful bacteria around their kitchens.”

    Yes, individuals are impervious to risk; been known for decades.

    And there’s that word, ‘simple’ again.

    I especially cringe when someone says, ‘cooking a hamburger is easy with these simple food safety steps.’

    Ho Phang and Christine Bruhn report in the current Journal of Food Protection that in video observation of 199 California consumers making hamburgers and salad in their own kitchens, handwashing was poor, only 4% used a thermometer to check if the burger was safely cooked, and there were an average of 43 cross-contamination events per household.

    There’s some good data in the paper about what consumers do in their own kitchens, and the results are an additional nail in the self-reported-food-safety-survey coffin: people know what they are supposed to do but don’t do it.

    But what the paper doesn’t address is how to influence food safety behaviors. Instead, the University of California at Davis authors fall back on the people-need-to-be-educated model, without out providing data on how that education – I prefer compelling information – should be provided.

    The authors state:

    • educational materials need to emphasize the important role of the consumer in
    preventing foodborne illness and that foodborne illnesses can result from foods prepared in the home.;

    • the gap between the awareness of the importance of hand washing and the actual practice of adequate hand washing should be addressed by food safety educators.

    • food safety educators should address the lack of reliability of visual cues during cooking (stick it in -- dp);

    • food safety educators should emphasize faucet cleaning with soap and water as a way of preventing cross-contamination; and,

    • ignorance about food irradiation point to a further need for education.

    The authors do correctly note that program to promote the use of thermometers when cooking burgers, initiated by the introduction of Thermy in 2000, has not been successful. So why do more education?

    And the E. coli O157:H7 outbreak in Jack-in-the-Box hamburgers happened in Jan. 1993, not 1994 as stated in the paper; someone should have caught that.

    Burger preparation: what consumers say and do in the home
    01.oct.11
    Journal of Food Protection®, Volume 74, Number 10, October 2011 , pp. 1708-1716(9)
    Phang, Ho S.; Bruhn, Christine M.
    http://www.ingentaconnect.com/content/iafp/jfp/2011/00000074/00000010/art00017
    Abstract:
    Ground beef has been linked to outbreaks of pathogenic bacteria like Escherichia coli O157:H7 and Salmonella. Consumers may be exposed to foodborne illness through unsafe preparation of ground beef. Video footage of 199 volunteers in Northern California preparing hamburgers and salad was analyzed for compliance with U.S. Department of Agriculture recommendations and for violations of the U.S. Food and Drug Administration's Food Code 2009. A questionnaire about consumer attitudes and knowledge about food safety was administered after each filming session. The majority of volunteers, 78%, cooked their ground beef patties to the Food Code 2009 recommended internal temperature of 155°F (ca. 68°C) or above, and 70% cooked to the U.S. Department of Agriculture consumer end-point guideline of 160°F (ca. 71°C), with 22% declaring the burger done when the temperature was below 155°F. Volunteers checked burger doneness with a meat thermometer in 4% of households. Only 13% knew the recommended internal temperature for ground beef. The average hand washing time observed was 8 s; only 7% of the hand washing events met the recommended guideline of 20 s. Potential cross-contamination was common, with an average of 43 events noted per household. Hands were the most commonly observed vehicle of potential cross-contamination. Analysis of food handling behaviors indicates that consumers with and without food safety training exposed themselves to potential foodborne illness even while under video observation. Behaviors that should be targeted by food safety educators are identified.
     

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  • Posted: April 26th, 2011 - 10:32pm by Doug Powell

    Starbucks has instituted several new procedures in response to a YouTube video shot April 21 which shows what's believed to be a black rat inside the Terra Nova Starbucks (that’s in B.C., in Canada), searching for food while walking on the counter amongst the syrups.

    Steve Chong, Richmond's chief public health inspector, said that an environmental health officer met with Starbucks management on Tuesday morning to deal with the concerns.

    "Based on the inspection today, there is no indication that there's a rodent infestation," Chong told The Richmond Review.

    Chong said the pest control employee noted some rodent access points, which have now been pest-proofed.

    Chong believes from the grainy images that it was a black rat seen foraging around the syrups in the YouTube video. They wander up to 100 yards from their home.

    That rat's got happy feet.
     

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  • Posted: March 7th, 2011 - 7:12am by Doug Powell

    OK hockey player and erstwhile blogger about all things zoonotic, Scott Weese, published a pretty cool paper about handwashing at a petting zoo on Friday.

    Weese and doctoral candidate Maureen Anderson used a variation of our video observation system to watch and code the hand hygiene behaviors of visitors to a petting zoo at the University of Guelph’s annual open house, known as College Royal (that’s in Canada).

    Video observation with discrete cameras has a couple of advantages: actions can be repeatedly viewed to make sure they are coded correctly, and video reduces the weirdness when people notice someone stalking watching whether they wash hands, in a bathroom, kitchen, or petting zoo.

    As Weese writes in his Worms and Germs blog, “overall hand hygiene compliance was 58%. That means 58% of people that came into the petting zoo washed their hands or used a hand sanitizer on the way out. (It doesn't mean they all did it well, but they at least did something). In some ways, that number's good, when you compare to our earlier petting zoo observation study, (or even to results of hand hygiene rates of physicians in some hospitals). However, for such a short-term activity where there is easy access to facilities to wash hands or use a hand sanitizer, there's much room for improvement.

    “During the petting zoo, a few thing were changed at defined times to see if they could improve hand hygiene rates. Two things resulted in increased hand hygiene compliance; a combination of people offering hand sanitizer and improving signs, and having people at the exit reminder people to wash their hands. This suggests that people need a reminder to wash their hands. Whether they don't think about it, or can't be bothered unless someone points it out, is unclear, but having people encourage hand hygiene is a good think to consider. It's practical for short-term events like petting zoos at fairs and similar exhibits, but not as practical for permanent exhibits.”

    And not so practical for food service, hospitals and elsewhere. However a combination of rapid, relevant, reliable and repeated information, coupled with handwashing hall monitors, may increase rates of hand hygiene compliance. But more about that later. Some of the handwashing signs used in the Anderson and Weese experiment are shown, above right.

    The abstract for the paper is below.

    Video observation of hand hygiene practices at a petting zoo and the impact of hand hygiene interventions
    04.mar.11
    Epidemiology and Infection
    M. E. C. Anderson and J. S. Weese
    http://journals.cambridge.org/action/displayAbstract?fromPage=online&aid=8196679
    Petting zoos are popular attractions, but can also be associated with zoonotic disease outbreaks. Hand hygiene is critical to reducing disease risks; however, compliance can be poor. Video observation of petting zoo visitors was used to assess animal and environmental contact and hand hygiene compliance. Compliance was also compared over five hand hygiene intervention periods. Descriptive statistics and multivariable logistic regression were used for analysis. Overall hand hygiene compliance was 58% (340/583). Two interventions had a significant positive association with hand hygiene compliance [improved signage with offering hand sanitizer, odds ratio (OR) 3·38, P<0·001; verbal hand hygiene reminders, OR 1·73, P=0·037]. There is clearly a need to improve hand hygiene compliance at this and other animal exhibits. This preliminary study was the first to demonstrate a positive impact of a hand hygiene intervention at a petting zoo. The findings suggest that active, rather than passive, interventions are more effective for increasing compliance.

     

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  • Posted: December 3rd, 2010 - 6:16am by Doug Powell

    In April 2009, Cargill Beef announced it had implemented a third-party video-auditing system that would operate 24 hours a day at its U.S. beef plants to enhance the company’s animal welfare protection systems. All of Cargill’s U.S. plants were expected to have the program in place by the end of 2009.

    In Feb. 2010, Cargill announced its expanded remote video auditing program will monitor food-safety procedures within its 10 beef-harvest facilities in North America.

    Angie Siemens, Cargill technical services vice president for food safety and quality, said,

    “We’re working to eliminate the opportunity for cross-contamination. We want to have the right steps at the beginning of our process to enhance the efficacy of our intervention technologies later in the process. The major objective of the video auditing application is to design a ground-breaking program that can further reduce the E. coli and Salmonella contamination.”

    Yesterday, Meatingplace.com reported that JBS USA’s beef division is installing remote video-surveillance camera systems at all of its eight beef plants to enhance food safety, product quality and animal handling.

    John Ruby, head of technical services for JBS USA’s beef division, said in a news release the system helped the company improve the accuracy of its auditing within weeks of implementation. JBS uses the system to measure the performance of its workers and give them immediate feedback, ultimately helping to improve its food safety systems.

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  • Posted: November 20th, 2010 - 11:30am by Doug Powell

    In early 2008, the Humane Society of the United States released video documenting animal abuse at Hallmark/Westland Meat Packing Co. of Chino, Calif., secretly shot by an undercover employee.

    That $100-million-a-year company does not exist anymore – brought down by someone using an over-the-counter video recording device.
    In April 2009, Cargill Beef announced it had implemented a third-party video-auditing system that would operate 24 hours a day at its U.S. beef plants to enhance the company’s animal welfare protection systems. All of Cargill’s U.S. plants were expected to have the program in place by the end of 2009.

    In Feb. 2010, Cargill announced it would expand its remote video auditing program to monitor food-safety procedures within processing plants.

    Last week, a new undercover video investigation by a national animal welfare group claimed to show disturbing conditions at a Texas farm operated by the country's largest egg producer and distributor.

    
The Humane Society of the United States said that one of their investigators documented a range of filthy, unsanitary conditions while working at a Cal-Maine Foods operation in Texas over a five-week period this fall. A five-minute video produced by the group shows hens confined in overcrowded cages with rotting corpses, dead and injured birds trapped in cages, eggs covered in feces, and escaped hens floating in manure pits.


    The images are a stark contrast to the clean white birds and eggs featured in the video on the Cal-Maine corporate website.

    On Nov, 19, 2010, The Independent reported that Morrisons became the first U.K. supermarket to promise to install CCTV at its abattoirs to reassure the public. The RSPCA called for other chains to follow suit. The supermarket said CCTV images from its Colne and Turriff abattoirs would be stored for 30 days and made available to the Food Standards Agency (FSA). Spokesman Martyn Fletcher said: "Our customers want to know that animals are treated well through the slaughtering process and we believe installing CCTV cameras is the best way to demonstrate we have the highest possible standards."

    Slaughterhouse cruelty has been under the spotlight after Animal Aid captured breaches of welfare laws at six out of seven randomly selected abattoirs – including one supplying organic meat, where pigs were kicked in the face.

    September's footage from F Drury & Sons reinforces the suspicion many, if not most, of the 370 abattoirs in England and Wales break the rules.

    Speaking on behalf of F Drury & Sons, the Association of Independent Meat Suppliers said the 20-second rule had been designed for religious slaughter when animals are not stunned. "The likelihood of a stunned animal being conscious is extremely small," said its veterinary officer Stephen Lomax. "This is not an animal welfare issue."

    He blamed government vets for not alerting owners to the "deplorable" abuse found elsewhere. He said: "There's no excuse for all the self-serving arguments the FSA gives about these vets [monitoring abattoirs] not having enough time. They spend a great deal of time phoning their boyfriends, reading the newspaper or filling in useless forms. The system has failed."

    The FSA initially denied illegality at F Drury & Sons, but changed its mind when challenged.

    Companies would protect their brand and build trust with the buying public by having their own video to supplement claims of humane handling and food safety.
     

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  • Posted: October 14th, 2010 - 3:56pm by Doug Powell

    Apparently the U.S. was paying attention to that whole video-in-slaughterhouses-to-improve-animal-welfare-and-food-safety discussion. They just never let me in on the details.

    Today, the U.S. Department of Agriculture's Food Safety and Inspection Service (FSIS) issued draft guidelines to assist meat and poultry establishments that want to improve operations by using in-plant video monitoring.

    (They’re saying we’re from the government, we’re here to help; run).

    The purpose of the draft guidance, Compliance Guidelines for Use of Video or Other Electronic Monitoring or Recording Equipment in Federally Inspected Establishments, is to make firms aware that video or other electronic monitoring or recording equipment may be used in federally inspected establishments where meat and poultry are processed. Establishments may choose to use video or other electronic recording equipment for various purposes including ensuring that livestock are handled humanely, that good commercial practices are followed, monitoring product inventory, or conducting establishment security. Records from video or other electronic monitoring or recording equipment may also be used to meet FSIS' record-keeping requirements.

    The draft guidance can be found at: www.fsis.usda.gov/Significant_Guidance/index.asp.
     

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  • Posted: October 11th, 2010 - 12:15pm by Doug Powell

    In Feb. 2008, the U.S. Department of Agriculture shut down a meat processing company after concluding workers committed egregious acts of animal cruelty, about a week after the Humane Society of the United States released video showing employees of the Hallmark/Westland Meat Packing Co. of Chino, Calif., tormenting cows that were too injured or weak to stand.

    That $100-million-a-year company does not exist anymore – brought down by someone using an over-the-counter video recording device.

    An employee of the Humane Society of the United States worked undercover inside the company for about six weeks in the fall, secretly recording what went on.

    His video shows what appear to be crippled cows dragged with forklifts, sprayed in the face with a high-pressure water hose and poked in the eye with a stick.

    The images sparked concern not only from animal-welfare advocates, but from food-safety experts, who feared the company might have used the tactic to prod sick animals to slaughter in violation of state and federal regulations.

    At the time I said maybe it was time for USDA to adopt some new inspection and investigative techniques if the HSUS can so easily document such grotesquely poor treatment of animals.

    In April, 2008, Dr. Richard Raymond of USDA said the department needed neither video cameras nor more inspectors to police slaughterhouses after the country's largest beef recall earlier this year.

    Everything was just fine.

    In March 2009, Cargill Beef decided to do their own thing – probably because when an outbreak or outrage happens, the USDA or any other regulatory types, don’t lose their jobs, it’s the producers, processors and employees who lose money and their jobs -- and implemented a third-party video-auditing system that would operate 24 hours a day at its U.S. beef slaughter plants to enhance the company’s animal welfare protection systems.

    A year later, Cargill announced it was expanding its remote video auditing program to monitor food-safety procedures within processing plants.

    Mike Siemens, Cargill leader of animal welfare and husbandry, said at the time,

    “The early results with our animal welfare program have been terrific … In addition to the positive results on compliance rates, we have observed healthy competition among plants on performance scores, as well as a general theme of collaboration among plants on how to attack specific operational challenges. The ability to share data and video easily is extremely valuable.”

    If the U.S. regulators aren’t listening, the Brits are.

    The U.K. Food Standards Agency tabled a proposal last week to introduce CCTV (closed circuit television) cameras into slaughterhouses in a bid to tackle animal welfare abuse.

    Food Production Daily cited FSA director of operations Andrew Rhodes as saying the agency is calling for the voluntary introduction of surveillance cameras after undercover filming by animal rights group Animal Aid in the last year had highlighted abuses in U.K. slaughterhouses. The proposal is due to go before agency chiefs next week for approval.

    The report said that while there is no legal requirement to fit CCTV, food business operators (FBOs) may come under pressure from retailers to install systems. The FSA acknowledged there were practical issues – such as how the footage in monitored, who has access to it and how long film is kept – that must be addressed.

    Agreed. There are lots of issues involved. So figure them out. What slaughterhouse or processor wants to be held hostage by each new hire that may be carrying a video device.

    Today, Food Production Daily cited Stephen Rossides, head of the British Meat Processors Association (BMPA), as saying that proposals to fit surveillance cameras in UK slaughterhouses to combat animal welfare abuses must remain voluntary as violations are relatively rare.

    I don’t know about the U.K., but at the time of the Westland mess, Julie Schmit of USA Today reported that newly released government records show such animal mishandling in past years was more than a rare occurrence.

    The Animal Welfare Institute, an animal-protection group, said that more than 10% of the humane-slaughter violations issued by the U.S. Department of Agriculture for the 18 months ended March 2004 detailed improper treatment of animals that couldn't walk — mostly cattle.

    USDA records obtained by the Animal Welfare Institute describe 501 humane-handling or slaughter violations that occurred at other slaughter plants. At one plant, a downed cow was pushed 15 feet with a forklift. Other companies were cited for dragging downed but conscious animals, letting downed cattle be trampled and stood on by others and, in one case, using "excessive force" with a rope and an electric prod to get a downed cow to stand, the enforcement records say.

    Beyond reaction and regulation, producers and processors who say their food is safe should be able to prove it. Producers and processors who say they treat animals humanely should be able to prove it.

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  • Posted: June 28th, 2010 - 10:13am by Doug Powell

    Foodies wanting to know how clean their favorite restaurant is must file public records requests in Wicomico County.

    For several years, the health department has sought to change that by posting details of restaurant inspections online. But budget cuts, combined with opposition from restaurant owners, have made that an elusive goal, said Stuart White, supervisor of community health in the environmental health division.

    "I think it would promote better practices. You'd want a better grade if it would be posted," White said.

    A growing number of health departments across the U.S. are initiating programs aimed at improving the transparency of restaurant inspections, said Robert Pestronk, executive director of the National Association of County and City Health Officials. He said many health departments are putting information online, and others are placing scores -- in the form of letter grades, numerical scores or color-coded decals -- in plain sight at restaurants.

    "It really makes the public part of the inspection work force," he said.

    A study in June's Journal of Food Protection suggests cross-contamination violations -- which can lead to illnesses -- may be more widespread than previously thought, and they may occur more frequently during peak hours.

    Researchers from North Carolina State University used video cameras to monitor 47 food handlers at eight volunteering kitchens and found that the workers committed an average of one cross-contamination violation an hour.

    "It really changes how we think about training," said Ben Chapman, the lead author of the study and assistant professor and food safety specialist in the Department of 4-H Youth Development and Family & Consumer Sciences at NCSU. Researchers from Kansas State University and the University of Guelph in Ontario co-wrote the study.
     

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